- Residential Work
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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 791-800 of 2128 results
3.0
Patricia P.
Tucson, AZ
8/14/2017
One person did job - he was courteous. I had agreed to window washing inside and out and screen washing. Screens were not washed. The price was higher than other companies.
Response from Company:
Our apologies for the miscommunication on brushing the screens instead of washing them. When we chatted on the phone yesterday I offered you $60 off any future service to competitor with those other companies. We hope you take us up on that. Beware of non-insured contractors!
4.0
Teresa S.
Rockford, IL
8/13/2017
Response from Company:
We pride ourselves in our customer service. I personally believe we offer the best customer service in Chicago... but I maybe a tad basis. I am very glad you had a great experience with us and we sincerely value your business. Hopefully you use us again in the future!
5.0
Maria L.
Chicago, IL
8/12/2017
Friendly and very professional. One person did the job and without any complaints. He knew what to do. Others came and were afraid of the height but this person knew his job and did what he had to do. Very satisfied!!!
Response from Company:
The only thing we care about are making our customers as satisfied as possible while providing them the best service possible! It appears we did a great job. We are proud of our work. We hope you decide to use us again in the future. Thank you for your business.
5.0
Carol D.
La Grange, IL
8/10/2017
Very polite window washers. Did an excellent job. Will definitely use them again.
Response from Company:
We are thrilled you enjoyed our service. Customer service is what we pride ourselves on and we focus so much on improving the customer experience. We hope you decide to us use again in the future. Thanks for the business.
5.0
Jason P.
Chicago, IL
8/10/2017
It was good!
Response from Company:
Great. Very pleased that you are pleased! Moving forward please keep us in mind. We would love to take care of you again in the future.
5.0
David L.
Union Pier, MI
8/10/2017
Prime time was quick to respond to provide estimate. They were able to schedule the work for the next day on a job to clean 50+ windows inside and out. The work was completed in within 4 hours by two technicians.
Response from Company:
We are efficient and do very high quality work. We are a company that prides itself on customer service and are constantly seeking ways to improve the customer experience. Very happy you enjoyed working with us and hope you keep us in mind moving forward.
2.5
Rajesh H.
Naperville, IL
8/10/2017
Not satisfied overall the first time
Response from Company:
We are extremely sorry for this average experience. We have tried contacting you multiple times via phone to dive deeper into your dissatisfaction. Please reach out to us at your earliest convenience. 630-517-3388
5.0
Mary alice P.
Plainfield, IL
8/8/2017
The 2 gentlemen who cleaned my windows were great. My windows have never been this clean. Definitely will hire them again
Response from Company:
We loving hearing this sort of stuff. Thank you so much for writing this review. We told the technicians they did a fantastic job and it made their day. We work very hard and pride ourselves on the work we do. Please keep us in mind in the future.
1.5
Kay S.
Lake Forest, IL
8/8/2017
Because they had worked for our homes previous owner, they gave a quote over the phone. A big rain day before PROBABLY delayed their arrival time. They were an hour late; I had to leave with my husband in charge. I had also received a copy of the proposal via email. The charge morphed by $65, which ended up by negotiation to $25. In addition, they missed a bay window, have necessitated touch up painting, and attempted resolution became fruitless and not pleasant. The other companies came on site and gave their proposal in person. I made the wrong choice. The windows cleaned were done well.
Response from Company:
We are extremely sorry about your negative experience but it must be notated we did come out and immediately performed the job at no additional cost to you. We've also offered over 50% off the next time you need service. You indicated you were very happy with our service when we came out and provided you with 100% Customer Satisfaction, the Prime Time way! Unfortunately the rain did change our arrival time, which you seemed to completely understand. We stand by our work and if by chance you did not receive excellent Prime Time treatment we make sure you are 100% satisfied and will not rest until you are! Therefore our 50% off the next time you need service still stands and we are eager to have you take advantage of our excellent services! Please call us at 1-800-480-1360 and we will gladly love to continue demonstrating with our best crew how we can make sure the work done at your home is completed professionally.
3.5
Mike A.
Huntley, IL
8/8/2017
Extra cost for downspouts was not mentioned when I called for estimate.
Response from Company:
We are sorry that one of our reps did not clearly mention the $8 downspout fee overon the phone. We would like to extend $20 off to you for any future service. Just mention this response when you give us a call next time you need your gutters serviced. We hope you give us a chance to prove to you we are a 5-star company!
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