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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 511-520 of 2128 results
5.0
David W.
Mount Prospect, IL
12/21/2018
Quick and efficient
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
5.0
Cheryl J.
Chicago, IL
12/15/2018
.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
4.5
Keith L.
Depoe Bay, OR
12/14/2018
I hired Prime Time to clean my gutters and windows. I have a 2 story house with a few difficult gutter areas to clean. The guys doing the work were great.
Response from Company:
Hi Keith, it seems that there was a mis-click when writing the review, the overall star rating doesn't reflect your comments nor the individual rating. At Prime Time we strive for 100% customer satisfaction are are happy that you felt the work done was great. We really appreciate your business and look forward to servicing you again!
3.0
Charlotte C.
Bolingbrook, IL
12/5/2018
Not sure if they actually cleaned the downspouts that I was charged for since they didn't have any tool to snake the downspouts. Just showed up without a call.
Response from Company:
Hi Charlotte, it seems that you aren't fully satisfied with our service. At Prime Time we strive for 100% customer satisfaction and if you do feel unsatisfied with how clean your downspouts are, please do give us a call and we will be more than happy to work towards a resolution.
2.5
Pam F.
Flossmoor, IL
12/4/2018
the crew came out when we were not home, which I wish they would have not done, because our gates were locked and they could have gotten injured by walking on roof, plus they charged us a little more than what the invoice stated, but when we complained they did adjust the bill, our neighbor across the street said there were four men that came out. Would probably use them again
Response from Company:
Dear Pam, we are very sorry to hear that you had a negative experience with our company. We always strive towards open communication with our customers and it sounds like there may have been some misunderstanding this time. We would love the opportunity to make things right. Please contact us at 800-480-1360, so we can work towards a solution with you.
5.0
Deborah B.
Chicago, IL
12/1/2018
Great company
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
3.5
Dave D.
Lake Forest, IL
11/29/2018
No comment
Response from Company:
Hi Dave, it seems that you weren't fully satisfied with our service. At Prime Time we strive for 100% customer satisfaction, and next time we want to do even better. We really appreciate your business and look forward to servicing you again! As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service.
4.0
Terry C.
Crystal Lake, IL
11/27/2018
Excellent. Gutters were frozen when team came out, so they rescheduled. Two areas needed repair: one I knew of, one I did not. They took the time to show me the damage, then did a superb job with repitching and reattaching gutter. Would recommend this company.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better that is worthy of 5 stars. We really appreciate your business and look forward to servicing you again!
3.0
Janet V.
Oak Forest, IL
11/26/2018
This company did not inform me that there would be an additional charge of $24.00 each for the down spouts, changing the charge from $80 to $124. They never mentioned an extra charge for the down spouts.
Response from Company:
Dear Ms. Janet, we are sorry to hear that you weren't satisfied with the customer service. We charge $8/ per downspout which would have been disclosed when booking the appointment. We charge $8/per downspout only if the downspout is clogged and needs cleaning. You were charged in total $24 for the gutter cleaning (for 3 downspouts). And, in order to be fair to you and our other customers and technicians, we need to charge accordingly for the work we actually perform. If you still feel as though you need to resolve this, you may contact us at 800-480-1360 and speak to the supervisor.
1.0
Jim P.
Bonita Springs, FL
11/25/2018
DidnÂ’t show up on the day they were scheduled. Never called or contacted me. Never called or contacted me about their no show. Over a week later they showed up on a day unannounced and expected my housekeeper to let them in. Not very reliable.
Response from Company:
Hi Jim, we are sorry to hear that you are unsatisfied. Our technician showed up to your property multiple times ready to work and it seems he was turned away. We are not sure what happened there, but we would love to make it up to you. If you can contact us (at 800-480-1360) we would be more than happy to work something out.
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