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Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 1921-1930 of 2128 results
1.0
Ed P.
Crystal Lake, IL
7/27/2010
arrived 4 hours late and never bothered to call to tell me that they were going to be late. Left bag of leaves they cleaned out of my gutters in front of my garage. Would not use them again.
Response from Company:
We cleaned this customers gutters very thoroughly. We spoke with this customer and apologized for being late. It was just a slight misunderstanding and some miscommunication in the expected arrival time. Typically when we perform gutter cleaning services 95% of your customers are not home. This is because they do not need to be, we can do all of the work from the outside.We thought it was an anytime arrival on this particular order.There was an excessive amopunt of debris in this customers gutters and our technician had no more room left in his truck for another bag.We apologized for this and gave him a free coupon for service in the fall
5.0
Don L.
Villa Park, IL
7/23/2010
Completed work as promised.
3.0
Marta S.
Punta Gorda, FL
7/22/2010
missed the first appointment. Confusion over address, but called to reschedule. Did a great job, very quickly, Apleasure.
5.0
Dwayne R.
Bolingbrook, IL
7/20/2010
Very efficient.
5.0
Geraldine R.
Aurora, IL
7/20/2010
Personnel was on time and very efficient in their work
5.0
Greg K.
Chicago, IL
7/20/2010
Very professional.
5.0
Leonard m. G.
Park Ridge, IL
7/17/2010
We observed water coming into the basement via our window wells the last 4 times it rained. While we purchased our home in 2006, we had never cleaned the 2nd story gutters. I sent an email via servicemagic at 8 pm. My phone rang at 7:05 the next morning and Prime Time sent workers to my home by 9:00 a.m. I also had them clean the garage gutters. The workers cleaned the gutters and downspouts and did not create a mess. We;ve only had one rain since the cleaning but no water came into the basement. I will recomment them and hire them again.
1.0
Paige P.
Fernandina Beach, FL
7/8/2010
I am extremely disappointed. The cleaner could not open several of my windows in order to clean them, though other window cleaners have been able to open them before. He completely scratched up one of my windows scraping something off it. The windows he did clean are so-so. He did not clean the glass panes in my doors or my transom windows. They were cheap, and now I know why. I would not recommend them. I now have to hire another company to come back and finish the job AND I am going to demand that they repair or replace the window that is so damaged.
Response from Company:
We are sorry that this customer feels this way. This was a difficult job, our technician did his best. The customer claims we scratched their window, our technician informed us that the window was scratched already, supposedly from the painters that were there prior to us cleaning the windows. We offered to come back multiple times to clean the missed windows. We gave this customer a full refund $350. We hope to earn their business again in the future.
1.0
Erika G.
Chicago, IL
7/7/2010
This is by far the worst service I have ever paid for. After several missed appointments my windows look FAR worst than they did before I hired Prime Time. What ever they used to "clean" my windows with left a terrible film which hasnt even washed off after several rains. Horrible service from beginning to end.
2.0
Mayra O.
Chicago, IL
7/6/2010
I think that they could it done a better job if they had the necessary tools to clean the gutters, not just with a bare hand. Once they removed anything from it they didn't rinse it with the hose to make sure the water is not going to overflow again. Not satisfied with the job, in comparison with previous gutter cleaners I can tell the difference.
Response from Company:
This customers gutters were cleaned thoroughly by hand. This is the best way to clean them. Flushing water through the gutters was not neccessary because all of the debris was removed and the gutters were perfectly clean.
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