- Residential Work
- Commercial Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 541-550 of 2128 results
4.5
Steven M.
Downers Grove, IL
10/23/2018
Did a excellent job
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
2.0
Jean H.
Chicago, IL
10/20/2018
DO NOT RELY ON THE PHONE QUOTE. THE QUALITY OF SERVICE WAS GOOD BUT A DOUBLE THE PRICE QUOTED. THIS WAS FOR GUTTER CLEANING. THEY COVERED THEIR TRACKS AND ELIMINATED ALL ONLINE PRICE CORRESPONDENCE AS I SPOKE TO THE ORIGINAL PHONE PERSON HE CALLED UP A PICTURE OF MY HOUSE AND DESCRIBED IT TO ME EXACTLY. WE EVEN DISCUSSED BRICK WITH WOOD PANELS TWO STORY. WHEN THE TECHNICIAN ARRIVED HE SAID I HAD GIVEN THE WRONG ADDRESS AND THE QUOTE WAS FOR A ONE STORY HOUSE???? IT WAS A BAIT AND SWITCH!!! I HAD THEM CONTINUE THE JOB AS I WAS LEAVING TOWN FOR A WEDDING AND WOULDN'T HAVE TIME BEFORE SNOW ETC TO HASSLE WITH ANOTHER COMPANY. THE QUALITY OF WORK WAS GOOD BUT I FEEL I WAS SCAMMED !
Response from Company:
Dear Jean, We are very sorry to hear that you were unsatisfied with your service. We thought we had explained the situation to you pretty well, but it appears there is still quite a bit of confusion. You are correct that the wrong street number was provided over HomeAdvisor, which affected our quote as the house we looked at was similar in appearance, but smaller than your house. You also had gutter guards on your house, which we were not aware of in advance. Unfortunately, when a house requires more work than we initially anticipated, we have to charge accordingly in order to be fair to the rest of our customer. We made sure to make you aware of the required additional cost, and got your approval before starting. We do this to avoid any "bait and switch tactics," which is when more money is demanded after work is already completed. Customers are within their full right to turn down service at any time prior to the start of service. At no time did we intend to make you feel taken advantage of, and we apologize if it came off this way. We would love the opportunity to resolve this with you. Please give us a call at 800-480-1360 so we can assist you.
5.0
John S.
Downers Grove, IL
10/20/2018
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
4.5
Dorothy J.
Elk Grove Village, IL
10/18/2018
the service man was very nice. he did a great job, cleaned everything up when he was done.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
5.0
Carl S.
Woodridge, IL
10/18/2018
No additional comments.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
5.0
Virginia B.
Chicago, IL
10/17/2018
They showed up on time, and worked very quickly. Very polite and cleaned up when they were done.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
5.0
Terry D.
Crystal Lake, IL
10/15/2018
They did a good job and they were great to get along with and were very courteous.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
2.0
Louise M.
Chicago, IL
10/10/2018
The worker came out to my home. He cleaned my gutters, did a professional job, and he cleaned up behind himself. However, It took a while to get my concerns resolved only after I contacted HomeAdvisor.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
4.5
Marilyn M.
Melrose Park, IL
10/9/2018
Excellent workers
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
4.5
Liz V.
La Grange, IL
10/8/2018
On time, good work - repaired a slight problem with gutter also.
Response from Company:
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had an amazing experience with us. We love hearing from our customers too! Please take $10 off any future service with us by mentioning this response!
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