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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 721-730 of 2128 results
4.0
Marilyn F.
Lombard, IL
11/10/2017
3.0
Ethel A.
Mchenry, IL
11/8/2017
They cleaned my gutters and came back and cleaned up the leaves.
Response from Company:
For over 20 years, Prime Time Window Cleaning has taken pride in providing excellent service and 100% satisfaction for every customer, every time. We thank you for allowing us to come back out to your property and complete the contracted work correctly, at no additional cost to you. We won't rest until you have an excellent Prime Time experience!
2.5
Bobb B.
Round Lake, IL
11/7/2017
Argued with the cleaner about cleaning the window tracks. He stated it would be extra per track, estimate did not indicate this. Also do no think he washed the outside of the windows, he mumbled something about not being able to reach one side of the window. The glass he did clean was very clean, but I was specific in mentioning that I expected more than just the glass cleaned. Sills and frames were to be included, and were not cleaned. After arguing with him over the tracks (which were also called out), I did not feel like continuing to argue with him.
Response from Company:
We would like to apologize for the unsatisfactory service that was performed at your property recently. For over 20 years, Prime Time Window Cleaning has taken pride in providing excellent service and 100% satisfaction for every customer, every time. It sounds like we failed in this regard this time, but we want to take the necessary steps to reconcile this matter and get back to the standard to which we hold our company. Please allow us to come back out to your property and complete the contracted work correctly, at no additional cost to you. Just let us know what day you would like for us to return, and we would be happy to put you back on our schedule. We won?t rest until you are completely satisfied with the work. Please call with any concerns or questions that you might have.
4.5
Meredith S.
Spring Grove, IL
11/4/2017
Just the right combination of friendliness and focus. I’m so happy with the clean windows and power washed house!
3.0
Tommie J.
Harvey, IL
11/2/2017
The service was ok considering my gutters and downpours wasn't dirty and clogged up. The serviceman took pictures after flushing out the gutters he was courteous and nice.
Response from Company:
We are very sorry to hear that you had a negative experience with our company. We would love the opportunity to make things right. Please contact us at 800-480-1360 so we can work towards a solution with you.
5.0
Judy M.
Lisle, IL
11/2/2017
Courteous, thorough, professional--from the person who set up the service call to the tech who performed the work. Next day service. I will be calling them to do my windows, also.
3.5
Chadwick L.
Moscow, PA
10/29/2017
They showed up 30 mins past the three hr window and never reached out that they were running late.
4.5
Maitri S.
Schaumburg, IL
10/29/2017
Christian Penaloza went above and beyond!!!
Response from Company:
We are grateful for your business and are glad you had the Prime Time experience! As a showing of appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business!
4.0
Juanita R.
South Holland, IL
10/27/2017
I am unable to view gutters. Would be helpful if before and after photos were available.
5.0
Walter W.
Mchenry, IL
10/26/2017
Good job, fast, clean
Photos
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