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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 581-590 of 2128 results
0.50
Lindsay J.
Chicago, IL
8/7/2018
Poorly run organization that does a bait and switch pricing. They should be removed from Home Advisor list of "pros". I would not recommend them to any consumer or company to use. My experience with this company will be repeated to every person I come in contact with in hopes that no one has to live through the 6 people, 10 phone calls, 2 missed appointments, and 2 site visits to have the project incomplete and cost more than quoted. Reconsider your choice if you are reading this review about Prime Time Windows. Your money and time is better spent elsewhere.
Response from Company:
Dear Lindsay, We are very sorry to hear that you had a negative experience with our company. We always strive towards open communication with our customers and it sounds like there may have been some misunderstanding this time. We would love the opportunity to make things right. Please contact us at 800-480-1360 so we can work towards a solution with you.
5.0
Jim B.
Buffalo Grove, IL
8/7/2018
They were great
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
3.0
Hally M.
Kenosha, WI
8/6/2018
They show up on schedule time.
Response from Company:
Dear Hally, We are terribly sorry to hear that you had a negative experience with our company. We would love the opportunity to make things right. Please contact us at 800-480-1360 so we can work towards a solution with you.
5.0
Pat L.
Elgin, IL
8/6/2018
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
3.5
John M.
Geneva, IL
8/2/2018
nothing
Response from Company:
Dear John, We are terribly sorry to hear that you had a negative experience with our company. We would love the opportunity to make things right. Please contact us at 800-480-1360 so we can work towards a solution with you.
1.0
David F.
Willow Springs, IL
8/2/2018
This experience has been terrible. I should have known after the first guy came to my house (late) and tried to charge me double the initial estimate. After going back to the original estimate your sole contractor arrived hours later that day and your salesman promised me that a crew would arrive to complete the job on that day. The worker put his supervisor on the phone, who then told me that the salesman was not telling me the truth and no one else would be coming. The single guy worked into the night. While I appreciate his hard work he also damaged 5 screens. Including reschedules, and no shows it took a 3 weeks for a new crew to come out and begin to correct issues of missed windows and sloppy work. I was sent an initial invoice a week after without any mention of damage or inconvenience. It then took 8 months to have the screens replaced, (which I ended up having to do on my own).
Response from Company:
Dear David, We are terribly sorry to hear that you had a negative experience with our company. We would love the opportunity to make things right. Please contact us at 800-480-1360 so we can work towards a solution with you.
N/A
Geri G.
Naperville, IL
8/1/2018
I will be using Prime Time but I can't complete this yet as they have not finished the job yet
5.0
David O.
Northbrook, IL
8/1/2018
They did a great job and I was able to set up recurring service where they will come out every other month.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
4.0
Pavel L.
Mundelein, IL
7/30/2018
Overall IÂ’m satisfied. Folks showed up same day and cleaned out gutters. One note: they did not tighten outdoor faucet and it was dripping water for about a day.
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
4.5
Zada C.
Western Springs, IL
7/29/2018
Got off to a rocky start as they didnÂ’t make the first appt as promised - I had to call twice. We rescheduled for two days later and they were half hour early and did a fine job. The crew was courteous and work was very good. Get first morning appointment ....
Response from Company:
Thank you so much for your review. At Prime Time we strive for 100% customer satisfaction. Though we did a nice job for you this time, next time we want to do even better. As a showing of our appreciation for your review, please mention this next time you book with us for $10 off any service. We really appreciate your business and look forward to servicing you again!
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