- Residential Work
- Commercial Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process86% Recommended
30 Years In Business
Company Details
- Bilingual
Hours
- Mon: 7:00 AM - 7:00 PM
- Tue: 7:00 AM - 7:00 PM
- Wed: 7:00 AM - 7:00 PM
- Thu: 7:00 AM - 7:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 7:00 AM - 7:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Gutter Guard Installation
- https://www.primetimewindowcleaning.com/coupons/
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 121-130 of 2128 results
5.0
Ryan H.
Palatine, IL
2/22/2022
Great follow up and executing on the gutter clean out.
Response from Company:
Thank you for the 5-star review! We really appreciate you choosing us for your gutter cleaning. Keeping gutters clear makes a big difference in protecting your home, and we?re glad you were happy with our work. Our team strives to be thorough, reliable, and respectful of your property, so your feedback means a lot to us. Thanks again for the support?we?d be happy to help anytime your gutters need attention!
4.5
Tony W.
Naperville, IL
1/28/2022
Thanks
Response from Company:
Thank you so much for your review. Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again!
1.0
Justyna B.
Glenview, IL
1/13/2022
I had a terrible experience hiring Prime Time to install my Christmas lights. First, I was verbally quoted an hourly rate that I then tried to confirm multiple times in writing via e-mail. I asked numerous additional questions via e-mail, most of which went unanswered unless they dealt specifically with scheduling. I sent a marked-up photo of my house showing where the lights would be hung and asked for a quote. I was quoted 2 hours. The job ended up taking 5 hours (2.5x more than I was planning on spending, over the holidays no less) and the cost per hour somehow went up by $30 per hour more than what I was quoted. It took numerous phone calls after the fact to get a price adjustment, and only because I had the original hourly rate confirmed in writing. As for scheduling, the company rescheduled the job 3 separate times. Each time I was scheduled for a 4-hour slot, during which time I cleared my work calendar to make sure I was available to speak with the installer about how I wanted the job done. No one even called to give me the courtesy of telling me that they were not going to show up on either of the first two dates that were scheduled. Finally, only after complaining, did the third date work out and the technician actually did a great job. But overall the experience of working with this company caused me so much stress and anxiety that I will not be working with them again in the future.
5.0
Richard F.
Plainfield, IL
1/5/2022
Excellent work. Entire process was smooth and completed quickly.
Response from Company:
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!
5.0
Patrick M.
Williams Bay, WI
12/31/2021
Did not show for first appointment.
Response from Company:
Thank you so much for your review, and sorry about that first appointment. Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again!
0.50
David G.
Naperville, IL
12/27/2021
The overall service was a fraud. He charged me for service he never conducted. I expected a lot better from this company. They inconvenience me and my family. They are unprofessional and unapologetic. I am a disable veteran.
Response from Company:
Thank you for your feedback and we are extremely sorry about this! Please give us a call at 800-480-1360 to sort out this issue. We would really like to resolve this and will continue working on our customer service to provide customers like you with the best experience possible.
4.0
Jim T.
Libertyville, IL
12/24/2021
Be ready for a low-ball estimate - the final cost will be double. But I'm aware that this is common in the industry, and the work was still worth the money.
Response from Company:
Thank you so much for your feedback! We really appreciate your review and will continue working on our customer service to provide customers like you with the best experience possible.
4.5
Bob B.
Oak Park, IL
12/22/2021
The technician who came to do the work was very easy to work with to get the job done which included re-attaching a downspout that was not connected to the gutter. I helped the technician and when I got a bill I objected to the amount of the repair cost and they reduced the bill and credited my account. I liked the photos the technician took showing the conditions and the clean gutters; that is a plus when working with Primetime.
Response from Company:
Thank you so much for your review. Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again!
4.0
Patrycja Z.
Chicago, IL
12/8/2021
Fast service, a little over priced but fast.
Response from Company:
Thank you so much for your feedback! We really appreciate your review and will continue working on our customer service to provide customers like you with the best experience possible.
5.0
Paul M.
Chicago, IL
11/22/2021
Prime Time, and their tech Armando were fantastic. Punctual, thorough, friendly. He even cleaned the leaves out of the gangways and front steps. Great job and will use them again next year.
Response from Company:
At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!
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