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HomeAdvisor Screened & Approved
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Learn about our screening process82% Recommended
22 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:01 AM - 5:59 PM
- Tue: 8:01 AM - 5:00 PM
- Wed: 8:01 AM - 5:00 PM
- Thu: 8:01 AM - 5:00 PM
- Fri: 8:01 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Roofing - CertainTeed (5 Star Installer)
- Gutters - HOMEMASTERS Lifetime Custom Seamless Aluminum Gutters
- Siding - James Hardie
- Windows - Simonton / Anderson
- Skylights - VELUX (5-Star Installer and Distributer)
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 911-920 of 1033 results
3.0
Wendy H.
Sherwood, OR
7/12/2012
The work was done on 12/15/11. We did not feel like they adequately cleaned the roof so we asked them to come back and re-do some areas on the garage. James and another gentleman came and met with us. At that time, we were informed that the coupon wasn't for a roof cleaning but roof maintenance. When I showed them the coupon that said it was roof cleaning, they said that Angie's List created that language and they didn't have any control over it. It was a rather unpleasant conversation.  In the end, James said he would go back on the roof to fix our problems and he put some additional zinc oxide on the roof. In the end, the job met our expectations but it wasn't a good experience.Â
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
3.0
Douglas R.
Lake Oswego, OR
7/11/2012
Front end person (shceduler) did a poor job communicatting with customer. Once job was scheduled, went well. There is a pattern to these special offers made by vendors. They are overwhelmed, and have a problem with the volume. I will not purchase any Angies List special offers again.
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
2.0
Dianne S.
Portland, OR
7/9/2012
They came out and installed the rain barrell in the fall of 2011. Â In the spring of 2012 I went to use the rain barrel, but due to the slope and position of the barrell it was in effective for watering my garden area. Â I called them about this and they said they would have some one call me about arranginga time to take a look. Â A time was set up and no one ever showed or called to reset the date. Â The rain barrel is still ineffective. Â It needs to be on a high stand. Â I felt ripped off by this company and would likely not use them again.
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
5.0
Randy B.
Portland, OR
7/8/2012
Older roof, trying to extend life. They did a great job and gave me lots of good information.
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
5.0
David F.
Portland, OR
7/6/2012
Called them. They did it. No hassle. Paid by phone. Seamless, painless.
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
4.0
Harold L.
Hillsboro, OR
6/28/2012
Good job cleaning roof, but I had to call them back out to clean debris blown from roof out of pond and off pathway. I was not home when service was performed. They were very responsive to returning and wanted to make sure we were pleased. Do make them aware of anything that needs to be protected or covered prior to work. Recommend being present to inspect work before they leave.
Response from Company:
Thank you for taking the time to post a review. We strive for customer satisfaction and try to accomplish that the first time out. Thank you for your patience and your consideration of Homemasters. Richard Lundstrom
5.0
Lin M.
Portland, OR
6/23/2012
Great.
Response from Company:
Thank you for taking the time to post a review of your services. It was a pleasure working with you and we appreciated your efforts on behalf of your home and your neighborhood. We look forward to working with your again in the future. Richard Lundstrom
5.0
Autumn R.
Portland, OR
6/21/2012
When I called to schedule an appt they were responsive, polite and helpful. The got me an appt within 5 business days. The guys that came were polite, fast and efficient... and extremely clean. You wouldn't even have know they were here if I hadn't been here while they were working. I would recommend this company (and will use them again myself).
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
5.0
Jackie E.
Hillsboro, OR
6/13/2012
I recommend them. I have never done a roof thing before so it was fairly new to me. I was happy with the service and they were very good.
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
5.0
Kathryn M.
Portland, OR
5/28/2012
I made an appointment to have the roof & gutters cleaned. At the time of the appointment. Leo called to say they would be a little late because the pouring rain was slowing the work. They were only about 30 minutes late but I really appreciated the call having had trouble in the past with other companies that just don't show up or come so late, I have already left the house. This roof hadn't been cleaned in years and the gutters were beginning to have enough in them to grow grass. Leo and his partner went right to work and did a great job cleaning the roof and gutters, including cleaning up the debris on the ground and blowing it off the porch. I was very pleased with the polite, hardworking team that did such a good job
Response from Company:
Thank you for your review. We strive for a positive service experience for every customer and appreciate hearing when we have reached this goal as well as when we have fallen short. We use every comment as a learning tool and continue to work hard to improve every aspect of our service to our customers. Thank you for taking the time to post a review. We appreciate the feed back. Richard Lundstrom
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