Homemasters Portland SW

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When you get an estimate for work from Homemasters, you?ll be tempted to go with them. They will likely be cheaper than the other estimates you received. You might even have one of their slick, glossy coupons that makes the price seem even better. Resist this temptation. Why? Because Homemasters does shoddy work that they refuse to stand behind. I wish I had. I didn?t,and I ended up regretting it. I asked them to stop the leaks in my roof. They told me how much it would cost. I paid them to do so. It seemed cut and dry, but my assumptions were way off base. For example, I expected them to use shingles. Initially, the roofer assigned to my job told me that it might take longer than a day so he could find shingles that matched the ones on my roof. He still managed to get the work done that day. I was happy with the speed and expected they did a good job. A few days later, water was pouring into my living room again. Why? Because Homemasters does shoddy work that they refuse to stand behind. I called Homemasters to alert them to the issue. Before addressing my concern they wanted to do some research. They didn?t come to my house to inspect the work of their employees. Their research was finding an excuse. In this case, they called back to tell me that ?leaks can migrate, and they don?t guarantee them.? Also, the particulars of my roof were such that the leaks were particularly likely to migrate. That?s important information to have. Unfortunately, it was the first time I had heard it. Had Homemasters shared this information with me when they came out the first time, I could have weighed those risks against the other estimates I received. The other estimates I had in hand didn?t mention it, but they were planning to use new shingles. Homemasters either withheld that information at the time of service or were negligent in remembering to share it with me. Both are inexcusable. I patiently pleaded for Homemasters to come out and complete the job they had been paid to do once already. They offered to come take a look but only if I paid an emergency trip fee. That would have been the third trip fee. They charged me two for two visits about an hour apart the last time, something I reluctantly went along with. When I told them that I didn?t think that paying for another visit was fair, they offered to waive the emergency fee and only charge me their regular service fee. They even offered to apply roof repairs toward a brand new roof. I don?t want to downplay this last point.  That?s a meaningful concession but it?s also one where I am locked in to spend thousands of dollars with them to recoup the costs I already paid for once. I turned them down. At this point there was no way I was going to spend more money with them. Why? You guessed it: Because Homemasters does shoddy work they refuse to stand behind. I?ll never let them be responsible for a whole roof and neither should you. When a new roofing company came out, they were aghast at the quality of the work Homemasters performed. Apparently, Homemasters caulked the roof instead of replacing the shingles. This explained why they got the work done so fast. I guess I should have known. I don?t like giving negative reviews. I assume some people have good days and some have bad days. It?s one thing if you have someone in your employ that is new and learning and makes mistakes. I even expect a company to occasionally have someone on staff who is incompetent that is on their way out. That?s part of every company. But you have to stand behind your values and fix the mistakes of these people. I can?t encourage Angie?s List customers strongly enough to avoid Homemasters. I hope this review and my subsequent report to the Better Business Bureau will help you avoid the mistake I made.

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Since this work was done in 2013, it's hard to remember exactly. As far as the work, I remember Homemasters being professional and easy to communicate with. I wish the downspout installation would have been charged at cheaper rate than the rest of the gutters, since the downspouts are much easier, but it was only a minor issue, and that led me to give them a B grade rather than an A grade. As far as quality the gutters are still up 2 years later with no issues. 

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Did the job.  Cleaned up.  Everything fine. Purchased the big deal for $119.

Provider was supposed to install self-cleaning gutters.? Came out, took measurements.? Also tried to sell a new roof, but not one that we wanted!! Never heard back from them.? I would never do busines with thiscompany.

They came and sprayed some powdery stuff in about 10 minutes but it worked. Whenever I called, they came out within a few days. We would probably use them in the future.