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HomeAdvisor Screened & Approved
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Learn about our screening process82% Recommended
22 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:01 AM - 5:59 PM
- Tue: 8:01 AM - 5:00 PM
- Wed: 8:01 AM - 5:00 PM
- Thu: 8:01 AM - 5:00 PM
- Fri: 8:01 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Roofing - CertainTeed (5 Star Installer)
- Gutters - HOMEMASTERS Lifetime Custom Seamless Aluminum Gutters
- Siding - James Hardie
- Windows - Simonton / Anderson
- Skylights - VELUX (5-Star Installer and Distributer)
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 741-750 of 1033 results
4.0
Jay S.
Portland, OR
4/2/2013
They recommended anchors for the roof because of steepness and that was a very good idea. They didn't clean, or offer to clean, the skylights which are hard to get to and they were already up there. They could have been better on that.
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
5.0
Aurora O.
Beaverton, OR
4/1/2013
On time and quick. Would use again
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
5.0
Jean V.
Beaverton, OR
4/1/2013
Excellent and first class work done by a really professional crew. Gutters went up first; done in a day. Roof was then replaced; done in 3 days and the end product looks beautiful. They cleaned up every nail and debris. Were very quiet and polite. A very professional company!
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
4.0
Jean S.
Beaverton, OR
3/30/2013
Overall it was ok. I felt like the two men who did the work spent quite a lot of time just sitting and talking. I know it is hard work. The roof looked much better when completed. Not all the moss was removed from the shingles, but most of it was.
Response from Company:
Thanks for the feedback Homemasters will use this information for training.
5.0
Amy P.
Portland, OR
3/29/2013
They respond efficiently to coupon; and then come out to the house with lots of information.  See comments above.
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
3.0
Polly B.
Hillsboro, OR
3/28/2013
Basic service was ok. Â Promised follow-up was not done. Â Comments were made regarding areas of roof that may need further/other attention; a quote was requested and never provided. Â Nor any reason given.
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. For over 25 years, HomeMasters has been a customer service focused company. We take great pride in doing everything within our power to ensure that our customers are 100% satisfied with our work. HomeMasters offers many coupons and discounts. This enables us to provide quality service, at affordable prices, to many people in the Portland and SW Washington metropolitan areas. To ensure that any coupons purchased are appropriate for the job intended, we first schedule an appointment for one of our representatives to inspect the home and review the work that is to be completed. At that time, if there is any additional work that we recommend, the representative will provide that information to the customer, as an option. It is important that all customers and potential customers understand that any additional work quoted is 100% optional. After the inspection has been completed, the scheduling of your work is a simple process. The representative that completed your inspection will submit your service request to our Office Manager, Michelle, who will create a work order and Gerry, our Project Manager, or Donald Watkins, our Handyman Manager, will then call to let you know when the service will be performed. Most exterior services are completed during the day, when customers are not home. This is not a problem. Once the service is complete, we will leave a card to confirm that we have been there. If it is imperative that you are home when the work is completed, you have special instructions or you would like to meet the crew, please communicate that information to Gerry when he calls to schedule the service. We will do our best to accommodate your needs. Should you have any questions about HomeMasters or the services we provide, please do not hesitate to contact us at 503-639-7700 or [email protected]. We appreciate your business. Richard Lundstrom and James Roberts
5.0
William F.
Hillsboro, OR
3/28/2013
Job completed on time and workmanship was very good. Would definitely recommend Homemasters and would use again.
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
5.0
Jean V.
Beaverton, OR
3/27/2013
They arrived on time and began their work; in about 1 day they were done. Â The product they installed is high quality and they finished on time. Â Very professional!
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
5.0
Lalania F.
Beaverton, OR
3/26/2013
Very well!
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. We appreciate your business. Richard Lundstrom and James Roberts
2.0
Ben C.
Portland, OR
3/26/2013
While the service for the arrangements was fast and friendly, the actual installation was done poorly. Then after I had to re-place the barrels so they sat evenly and well secured, one began to leak quite badly as soon as the rains came. I called to tell them they needed to repair or replace the barrel, and was told that those barrels were sold as-is, and the "they can leak sometimes." What!? Then why sell them install them?! I was really shocked by this, and more so when there was no offer to help, refund, repair, or do anything about it. I would NOT recommend this company to anyone.
Response from Company:
Thank you for your feedback. All information received will be used to help better service our customers now, and in the future. For over 25 years, HomeMasters has been a customer service focused company. We take great pride in doing everything within our power to ensure that our customers are 100% satisfied with our work. HomeMasters offers many coupons and discounts. This enables us to provide quality service, at affordable prices, to many people in the Portland and SW Washington metropolitan areas. To ensure that any coupons purchased are appropriate for the job intended, we first schedule an appointment for one of our representatives to inspect the home and review the work that is to be completed. At that time, if there is any additional work that we recommend, the representative will provide that information to the customer, as an option. It is important that all customers and potential customers understand that any additional work quoted is 100% optional. After the inspection has been completed, the scheduling of your work is a simple process. The representative that completed your inspection will submit your service request to our Office Manager, Michelle, who will create a work order and Gerry, our Project Manager, or Donald Watkins, our Handyman Manager, will then call to let you know when the service will be performed. Most exterior services are completed during the day, when customers are not home. This is not a problem. Once the service is complete, we will leave a card to confirm that we have been there. If it is imperative that you are home when the work is completed, you have special instructions or you would like to meet the crew, please communicate that information to Gerry when he calls to schedule the service. We will do our best to accommodate your needs. Should you have any questions about HomeMasters or the services we provide, please do not hesitate to contact us at 503-639-7700 or [email protected]. We appreciate your business. Richard Lundstrom and James Roberts
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