Beacon Home Services, Inc.

I hired them based on good reviews at HomeAdvisor. What i can tell you is to look for more. Get more estimates! Simple job like changing 2 prong outlets to 3 prong costs $85-$90 per outlet. Of course they put it in a way that included cost for coming out, customer services, travel time etc. total rip off charging $774 for 9 outlets. They may have stayed for an hour to complete the job...? OMG. I will never recommend this company to my friends.

I had 3 projects that needed to be addressed. The contractor was only able to make repairs for one of them. Also, the contractor did not clean up after the one repair that was made.

Nothing

I recently purchased an older home that many of the outlets only contain two prongs (missing the ground prong) and most of my electronics require the third prong to even plug into the wall. I scheduled the appointment yesterday (9/18/18) and was able to schedule a window that would allow me to have someone onsite the next day and was not disruptive to my schedule. The work was completed quickly, affordably, and correctly. Additionally to this, the technician conducted a home inspection to determine if there were any issues that needed to be addressed. He discovered a loose outlet that could have been unsafe as well as a switch that was about to fail. I really appreciated that! Lastly one of the things that I like about the company was told to me by the technician, that they like to send out the same technician when you have multiple jobs done over time so that you know who is coming and you get someone that you are comfortable with doing the work.

The project was well done. Beacon Electric technician was highly competent and thorough. He identified the problem and completed the work to my satisfaction.

Milton and team showed up on time, assessed the situation quickly and provided me with several options to replace my home electrical power panel. They were professional and did great work. Katie at customer service was outstanding and helped me navigation the process and followed up with scheduling the Fairfax, VA electrical inspector and follow on Dominion work required on the outside of my home. I would strongly recommend them for your electrical needs. Travis P.

The tech wanted to sell a whole house surge protector.

Very professional, great work

I have an outlet that's exhibiting an odd behavior, so I took advantage of an offer for diagnostic work. The scheduling process went fine: the company called me promptly and scheduled an interview; I later found that I had to reschedule, and they accommodated the request. The electrician showed up exactly on time. The electrician checked the breaker box, the outlet, and a few other outlets, and provided some helpful diagnostic information that answered my question. So far, so good. I expected to be offered some choices for repairing it. I've had two other electrical companies perform work on my house before (which generally went fine), so I know how pricing goes. The prices that were offered for these services were way off the scale - at least x2 what I'd have expected. I politely declined all of them and said I'd like to settle for the diagnostic work. At that point, the electrician's demeanor changed to one of deep irritation. He put the outlet back together quickly and left in a huff - neglecting even to turn the breaker back on. (My wife, who was home at the time, observed all of this. I checked with her later to verify that it wasn't just my imagination - and yes, she had noticed the sudden temperature drop as well.) I had added a 20% tip to the total to acknowledge the quality of the diagnostic work. I don't think that he even noticed. I certainly wouldn't hire this company again for anything. Based on this interaction, I think they have a business model based on upselling and overcharging.

Jimmy was on time and solved a complicated problem where I had a series of switches not working and power feeding back through the light fixtures. After doing all the wire tracing and re-arranging connections, everything works as it should. Overall a great job, a little on the pricey side but everything now functions as it should.