Beacon Home Services, Inc.

Workman arrived at 8:00 a.m instead of 12:00 noon, no call letting me know, good thing I was home. Check plugs said there would be an additional charge per plug to ground plug to box in wall. So the 399.00 price I thought I was paying almost doubled. Almost canceled job, but had it done. Workman did a good job. Told owner he needed to chance wording in ad. Very misleading.

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My husband passed recently and so I had  to complete the task that he had started to schedule.  The original offer to me was deceiving  the recessed lighting was a much older model and was not flush to the ceiling, not attractive.  I purchased the model that was trully recessed and of course it cost more.  I also had to purchase 2 additional lights to balance out the room and a dimmer switch. The next service was the inspection. I have to commend them for discovering a potentional serious problem.  When the electrical box was removed he found 2 wires that were slowly burning.  I am very grateful for that discovery!!  He repaired it.  Additionally I was told that I needed a whole house surge protector, and a new fire and carbon monoxide systems replaced. The next service area that I had wanted repaired was my outdoor pole light it had not worked in over a year,  They had to dig about a 3 foot long trench to get to the wire to see the problem.  It was discovered that there was no cover protecting the wire which caused the elements to damage the connection.  I stopped them from repairing the light because of the price.  I was quoted $700.  I had another electrical service repair it for much less.  My problem was  I came home to  find light pole fell over the next day after they had filled in the trench.  They had been at my home for almost 7 hours so maybe they were just tired at that point but clearly it wasnt put back securely.  No,  I didn't notify them I had the other electrical service repair it  Yes. they were on time, courteous and the 2 service people did work but I felt that it was a sales opportunity.  The deal $399 other service cost me over $2000.

Excellent experience. They came to house beforehand and did an evaluation of the work site. On day of panel replacement, they came on time and did the replacement. They were very efficient and completed the work as described during evaluation. We are delighted with the work and wished we had done this sooner.

Beacon's technician was on time, professional, knowledgeable and courteous. Though I originally wanted to purchase an attic fan as well, it turned out my home's structre wouldn't support it, and he let me know it wouldn't function well in the areas available. I was really pleased that we were able to identify and address sevral electrical issues which had caused inconvenience or months prior.

While there was a little bit of a problem getting the work scheduled initially, I found out later that was due to the illness of the owner.  Once that issue was resolved, Beacon's team provided excellent, timely and professional service.  They were very thorough in their work and I would definitely use them again for future needs.

I had two problems.  I had to move the furniture myself, and some of the plugs were of a higher amp than expected, which resulted in some addition money.  I was not aware of this until they came to the house to do the work.

The installer arrived at the expected time.  Power needed to be run within the attic to install the fan, which he did for an additional cost.  In addition, he said that our attic was too big for the basic fan that was part of the Angie's list deal that we had paid for and that we needed a more powerful fan, which was an additional $225.  The work was done quickly and professionally.  When finishing, the installer accidentally bumped and broke a smoke detector on the ceiling.  He replaced it with one that he had in his truck, but it didn't fit the holder in the ceiling and he left it hanging by the wire.  Overall we were satisfied with the work and happy to have a new attic fan.

They were great. You should ask for Victor, as he was the one who helped us. He came by and was very willing to work with us on the estimate. Since we decided to have so much done, he was able to be flexible on the price and threw in some lights for "free." He made good suggestions, but was not in the least pushy. Beacon's estimate was lower than comparable estimates we had.  They arrived promptly on the day of construction (Victor also did the install, which made a big difference). They were here all day, and were very polite and tidy. We were actually working on a DIY project that day to install some shelving ourselves and they were nice enough to let us use some screws and other parts that we didn't have from their truck. By the end there was less mess than I would have thought, and they tried hard to leave as few holes in the drywall as possible. They even had an ipad that made it very easy to view and sign the final invoice. Overall great experience, and I would recommend Beacon.

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