- Residential Work
- Commercial Work
- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process92% Recommended
24 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 12:00 AM - 11:59 PM
- Tue: 12:00 AM - 11:59 PM
- Wed: 12:00 AM - 11:59 PM
- Thu: 12:00 AM - 11:59 PM
- Fri: 12:00 AM - 11:59 PM
- Sat: 12:00 AM - 11:59 PM
- Sun: 12:00 AM - 11:59 PM
Achievements
Service Details
Areas of Expertise
- Electric for Additions or Remodels
- Panel or Wiring Upgrade
- Attic or Whole House Fan Install
- Residential Electrical Repair
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a ReviewGood service
I appreciate the quality of work done by Beacon Electrical. David was my electrical POC and was professional and patient with all my questions and concerns. Zach participated David with all aspects of service that day. P.S. I appreciate how wonderful they were with my dog who insisted on being with them during the service call.
Once the Technician arrived, he asked for $560 to fix the smoke alarms. Expensive!!
Very courteous, friendly, professional. Customer Service kept us informed of schedule changes, was proactive and the technician got right to the task, finished quickly, he was respectful of our home and just a great experience.
The customer service was great. While the technician arrived on time, was very courteous and friendly, he did not complete the job of hanging a chandelier to my satisfaction. While discussing the issue, the technician's facial expressions and body language indicated to me that he was reluctant to correct these issues. Instead of frustrating either one of us any further, I decided to leave it at that and contact the Service Department. I reached out to them via phone and text. I spoke with a Customer Service Representative on the first call and I sent pictures of the work completed by the technician. She was awesome! She said she would contact the Service Manager and he would give me a call. He called within a short period of time, apologized, empathized with me, and said he would come to correct the issues left behind by his technician. When the Service Manager arrived he brought the extra materials needed to properly complete the job. He spent another 2 hours completing the job as he discovered an underlying issue that may have created a fire hazard. He also shared with us the steps he would be taking to address the issues with the technician. He said that he would be meeting with the technician to discuss Sensitivity Training and how body language and facial expressions translate to customers as well as technical training. While some people would write this company off because of the technician, it's important to understand how our reaction can affect others as well. We look at every experience as an opportunity to learn, teach, or mentor. We are all human and therefore not perfect. We also, make mistakes and are prone to have a bad day every now and then. We were thrilled with the company's response and the actions they took to make sure that we were satisfied and happy. And we were also happy to see the concern for their technician to help him continue to learn and grow as a tradesman and therefore continue to provide for him and his family. We all deserve at least a second chance when things go south.
The service was great. The gentleman was very knowledgeable...
The electrician told us what needed to be done, the cost, and volunteered answering any other questions we had. He was on time and cord
Great job
Technicians arrived exactly on time and were very knowledgeable. Customer service was very responsive and always kept us up to date. Pricing was transparent.
Photos
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