Beacon Home Services, Inc.

Good - the electrician was thorough and explained the estimates.  We had to reschedule our appointment, and they were very accommodating with the dates we needed.  Customer service was great.

I ended up deciding not to put in the generators because the cost was too high. But, they were by far the cheapest I got. They were very nice to work with. I like them. The owner of the company was extremely thorough. They did everything on an iPad which I thought was pretty slick. He was able to produce a quote right there and then. He spent time with me walking around, really making sure I understood what I needed. I really enjoyed the guy.

We were pleased with the work overall.  The men did the job well and answered all of our questions.  They also did a thorough electrical inspection of our home to check for any problems, and recommended a couple of jobs that could be done to improve our home's electrical system and functioning.   We have not done any further work using Beacon Electrical at this time.  

They showed up on time, worked efficiently, and did a good job.

The technician, Jesse, arrived with a helper on time on the appointed date, despite a continual cold soaking rain that fell all day.  They set the new generator on a gravel pad, ran heavy wiring through new conduit from one end of the basement to the other. A new electric box was required outside the house. It took two days to complete the project. A new gas meter had to be installed by the gas company, to accommodate the larger volume of gas needed. After the gas company replaced the meter, the gas contractor (provided by Beacon Electric) hooked the unit up. Jesse then tested the unit while I watched. It worked perfectly.  He explained the required maintenance, and demonstrated how to access the unit. He and his helpers were always friendly and professional. I could not be happier with the result. All connections are clean, the wires and pipes well organized. My mother had expected to pay more, and she was pleasantly surprised by the cost of the unit.

I used an Angie's List Big Deal special for this service and I thought they were very professional. They also were responsible, paid attention to detail and tried to insure that they did a thorough and complete job.

Two Beacon employees came on time and explained that it will be $85 for discovering the issue and the $185 there after two fix them. Few of my outlets were not working, and it turned out to be just a tripped circuit.  Initially they said I will have to pay $85 + $185. I thought it is completely over the top to charge me $185 which was to perform the fix as all they did was to push the reset button. After I complained they waived off $85. I still do not like the fact that they charged me $185. I would be careful next time dealing with them. BTW, I never got an estimate on mounting the TV.

Once again, Victor did a great job for us.  He worked on the panel upgrade and the surge protector we purchased after the electrical inspection.  This panel work was required, as we purchased a whole house generator and old panel was from the late 1960s. Victor also fixed some issues that came up during the prior inspection that we purchased through the Big Deal (proper outdoor and indoor grounding, etc.).  As with the inspection, we were pleased with the work and are glad we purchased the generator from Beacon (via the Big Deal).

Steve was very professional and friendly. He worked quickly and understood the Homeowners Association's rules and procedures. I could not have asked for a better job and wished all my other tradesmen were as good at their jobs as he was.

Beacon Electrical Services Inc recommended other lights and I felt like it was a bait and switch from the original expectation because I was charged more which was annoying. Their quality, punctuality, and professionalism were excellent.