Beacon Home Services, Inc.

unknown

From start to finish, Beacon Electrical was fantastic to work with.  From the receptionist (Heidi) to the person who came out to give me a quote (Victor) to the person who ended up doing all the work (Alex), it was a great job.   Both Victor and Alex came promptly, calling beforehand to narrow their arrival time down to a 15 minute window and arrived promptly.  Victor gave me a good price and when Alex came a week later -- at the designated time -- to do the work, Alex and Victor worked together to troubleshoot by phone an issue that had arisen, due to my (layman's) misunderstanding of the situation. Alex arrived about 8:30 a.m. and stayed until 9:30 p.m. to finish the job. I was very impressed by Alex's dedication to getting the job done, especially on a Friday night.  When it turned out that I needed some other part, he braved rush hour traffic to go get the part and bring it back --- only to continue working for another 4-5 hours!  Prompt, professional, courteous, friendly, and great value for your money, hire Beacon Electrical for your next electrical job.  I will certainly be going back.

They did a good job cleaning behind their product even after there were problems with it. That goes a long way with me after the dinner and it was installed we had some issues but they stuck with us and helped us get it resolved and fixed it. This is a very good company

unknown

Beacon fixed the problem; our light now works perfectly. We found Beacon Electrical to be timely, professional, and courteous. We will definitely hire them again.

I will use them again, I live in a very old house. I'm constantly having new things pop up. I had a fire cord violation but the fire people didn't know about it.

unknown

Francis Solomon of Beacon prepared the estimate and explained everything thoroughly before beginning the work and insisted again on showing me exactly what he had done at the finish. He arrived early, finished on time, and did exactly what he had promised to do, for a fair price. We have used Beacon on several occasions before and will no doubt do so again.

I bought a big deal from Beacon Electrical Services for an electrical panel upgrade a couple of years ago but for various reasons, I did not schedule the services and the deal had expired. I contacted the provider and spoke with Heidi, explained the situation, and confirmed that although the deal had expired, the funds already paid would be used toward the current work.  Heidi was very friendly and confirmed this without question and set up an appointment for someone to come to my house for an estimate. Victor and Manuel called about 45 minutes prior to arrival and arrived exactly on time.  Both were very professional and friendly.  We discussed the work I was considering.  Victor said that they were going to honor the big deal price.  (They not only honored the amount paid previously but also honored the big deal price, even though it had expired.) I had several other things I wanted completed and Victor and Manuel were very helpful explaining my options.  They provided me with an estimate and they are trying to set up a time to complete the work in the next couple of days. I had another contractor who arrived at the same time and they were very accommodating with their time when I was talking with him.  I am very impressed with the quality of service I have received and will provide an additional review when the work is completed.

They were on time, professional. They very nice. They took care not track in dirt, they put on the booties. They took down the fan and packaged it up. They did the install very nicely. I asked for a second opinion on my breaker box. They told me it would need to be brought up to code and quoted a price of about $500. Tony and Victor did an excellent job; I would give them A+++. I will have them come back and replace the outlets in the spring.