Beacon Home Services, Inc.

Good experience overall.  Ahead of time, I contacted the company and asked if they could install an additional attic fan (one in addition to Big Deal purchased), and we agreed on a price.  They were about 1.5 hours after the stated arrival time, but not a major problem.  Two men worked diligently, and were very professional.  I know the small print in the Big Deal said that "steep roof" would be an additional charge, but I was taken aback when the additional cost was $285 (the same cost as the whole Big Deal), which I was only told after the job was complete.  The workman didn't tell me it was a "steep roof" job until they were all done.  I felt that this was an unfair high price, but at that point, I couldn't do anything.  I suggest in the future that the company / technicians tell clients this fee up front, so they don't feel cornered / swindled at the end.  With that being said, overall a good experience, and my upstairs already feels much cooler.

We were pleased with the job.

It took 2 or 3 visits over a period of 2 weeks.

Slightly rough start but great finish, so they deserve straight As! The Big Deal was very popular, so it took a while for me to get on their calendar. Then, on the day of service, there was a tie up on the Beltway and the technician couldn't get to me. No big deal -- we all know the Beltway, but Bob (the owner) called very apologetic, and we rescheduled for the following day. Vincent showed up right on schedule. He went over what I purchased and upgrade options. He was very friendly and knowledgable. In addition to installing the attic fan, he helped me with a couple of other electrical problems I knew I had and found a few I didn't know I had. He was great about giving me options but not giving the hard sell. I was very comfortable with him and felt like I got a really good deal for my money. They even threw in one light switch for free to make up for having to reschedule the appointment. All in all this was a very professional company. I felt like I really mattered as a customer and that my business and satisfaction was important to them. I was treated respectfully and got good value for my money. I will definitely use them again.

I scheduled appointment with Bob from Beacon Electrical Company and he listened to my rather long list of problems with our electrical  problems including the need for an upgraded (new) whole house electrical panel and various outlets that were giving us trouble.  Also had no phone service for a necessary phone for bottom floor.  He checked out all our electrical problems in very detailed and thorough manner and when all concerns were covered we set up time (thru his office staff) when his electrician specialist could come out to the house and do the job.   The electrician arrived early Wednesday morning (he called previously to let us know his approximate arrival time.)  Victor was great.  He replaced electrical panel and went thru entire house, checking all areas of house and any concerns with special problems we had been experiencing.  He never stopped.  He  did everything we needed plus install a whole house surge protector.  I actually said good bye to him thinking everything was done, but he said, no, he was not finished and wanted to make sure I was aware of everything he had done.  He also made sure everything was perfectly cleaned up and wanted to know when the trash would be picked up so he could put his bundle and boxes in the right place for me!  I was so impressed with his professionalism thru the whole job.  He made sure I understood everything he did inside the house as well as the wiring, etc. that he had done outside and what inspection from our local pepco power company would entail and he set that up for us.  Beacon will send me copy of work order for Pepco ( for certification that all work is up to code for county. )  Victor set that up for me for tomorrow (friday.)     I would definitely call Beacon Electrical for future electrical work and would recommend them with the highest ratings. Maryanne C. Mildner

Purchased from Angie's list a discount for installation of attic fan from Beacon Electrical Services.  Very happy with overall experience, from prompt and courteous scheduling of the service to the installation - Top notch!  The two man crew, Jimmy and Victor, called to say they were running ahead of schedule. When informed I was not, it was no problem and they would be waiting. Upon arrival home, pleasure to see two professionals with friendly personalities ready to go to work.  After explaining what they would be doing and some options, they went to work. Again, professional, respectful and friendly. Took care/notice as they were going through the house with equipment, wore booties over their shoes and completely clean up afterwards (now if I could get my kids to do that!) . Victor and Jimmy are the best and fantastic representatives for their company. Looking forward to using them again in the future! Great job, Jimmy & Victor!

So-so - work was done, but there were small print items that surprised me and the cost changes and lots of extras were added, along with a list of things that needed to be done to make my house safe -- flet somewhat like a bait and switch.  they did do the work however and the lights work and look nice, except for the 5 holes in my ceiling -- don't think I would go for the special again. 

unknown

unknown

The crew was very professional. They called to let me know that they were on their way and gave my options on where I wanted things installed.