Beacon Home Services, Inc.

Jonathan and Craig were prompt, efficient, professional, friendly and highly skilled. I highly recommend them and Beacon for all of your needs!

Very professional and on time worker. He came and we discussed the updates that I wanted. My whole house was updated with new outlets and switches inside and outside. I will use them on my next electrical or plumbing need.

Great person very professional

Came out quickly, fair estimate in site and then did the work that day.

Ggjica

Good service, Reasonable price

Absolutely horrendous plumbing service! I recently had the displeasure of hiring Beacon Electric And Plumbing, and it was a complete nightmare from start to finish. Let me share the horrifying details of my experience, which I hope will serve as a warning to others. To begin with, I had made a reservation for the plumber's first visit, only to be left waiting in vain. Beacon Electric And Plumbing had the audacity to cancel at the last minute, leaving me in a lurch. This blatant disregard for punctuality and common courtesy set the tone for the rest of the ordeal. When the plumber finally arrived for the second visit, it became abundantly clear things were not going well. He arrived around 9am, said he would be in 10 minutes and wandered in an hour later. I had a tiny leak in a pipe, a problem that should have been easily fixable. However, instead of addressing the actual issue, this plumber inexplicably decided that my three-year-old water heater needed to be moved a mere three inches. What followed was a disaster of epic proportions. After touring the house, the plumber decided he needed a break from his few minutes of walking around and said he would be back in an hour and left. Some hours later he returned. He was also very fond of long telephone conversations. After the plumber moved the water heater, he made a swift exit without bothering to check their work. It wasn't until they were long gone that I discovered my basement was flooding. I spent the entire previous evening worried about a tiny pin leak now in desperation to contain the water, resorting to placing buckets every 30 minutes to prevent further damage. When I called the plumber for assistance, their brilliant advice was to hit the new water valve with a hammer. Unbelievable! Despite their supposed fix, the leaking returned, and by 10:30 pm, I was pulling up rugs and furniture and turning off the water in the house. Turning on the water heater caused an immediate flood in the basement, a problem I had never experienced before the plumber's ill-advised meddling. The timing of this catastrophe makes it hard to believe it was a mere coincidence. It seems clear that the plumber's reckless actions were the cause of this new, devastating problem. As a result of this dreadful experience, as a heart failure patient I was forced to pull up carpets, move all my belongings away from the flooding, and endure an immense amount of stress and inconvenience. To add insult to injury, the plumber had the nerve to assure me that they would fix the problem but failed to follow through. In conclusion, I cannot emphasize enough how utterly disastrous this plumber's service was. Their incompetence, lack of professionalism, and disregard for the well-being of their customers is appalling. I implore anyone in need of plumbing services to steer clear of Beacon Electric And Plumbing, lest they find themselves in a similar nightmare. Worst plumbing service ever

Horrendous plumbing service! I recently had the displeasure of hiring Beacon Electric And Plumbing (VA), and it was a complete nightmare from start to finish. Let me share the horrifying details of my experience, which I hope will serve as a warning to others. To begin with, I had made a reservation for the plumbers first visit, only to be left waiting in vain. Beacon Electric And Plumbing dared to cancel at the last minute, leaving me in a lurch. This blatant disregard for punctuality and common courtesy set the tone for the rest of the ordeal. When the plumber finally arrived for the second visit, it became abundantly clear things were not going well. He arrived around 9 am, said he would be in 10 minutes and wandered in an hour later. I had a tiny leak in a pipe, a problem that should have been easily fixable. However, instead of addressing the actual issue, this plumber inexplicably decided that my three-year-old water heater needed to be moved a mere three inches. What followed was a disaster of epic proportions. After touring the house, the plumber decided he needed a break from his few minutes of walking around and said he would be back in an hour and left. Some hours later he returned. He was also very fond of long telephone conversations. After the plumber moved the water heater, he made a swift exit without bothering to check his work. It was not until he was long gone that I discovered my basement was flooding. I spent the entire previous evening worried about a tiny pin leak now in desperation to contain the water, resorting to placing buckets every 30 minutes to prevent further damage. When I called the plumber for assistance, their brilliant advice was to hit the new water valve with a hammer. Unbelievable! Despite their supposed fix, the leaking returned, and by 10:30 pm, I was pulling up rugs and furniture and turning off the water in the house. Turning on the water heater caused an immediate flood in the basement, a problem I had never experienced before the plumbers ill-advised meddling. The timing of this catastrophe makes it hard to believe it was a mere coincidence. It seems clear that the plumbers reckless actions were the cause of this new, devastating problem. As a result of this dreadful experience, as a heart failure patient I was forced to pull up carpets, move all my belongings away from the flooding, and endure an immense amount of stress and inconvenience. To add insult to injury, the plumber had the nerve to assure me that they would fix the problem but failed to follow through. In conclusion, I cannot emphasize enough how utterly disastrous this plumber's service was. Their incompetence, lack of professionalism, and disregard for the well-being of their customers are appalling. I implore anyone in need of plumbing services to steer clear of Beacon Electric And Plumbing, lest they find themselves in a similar nightmare. Worst plumbing service ever.

Friendly service for a good price

Did what we needed. Very polite.