Beacon Home Services, Inc.

They were just exceptional all the way around from the company to technician that did work.

Very helpful in explaining the work and selecting the best approach to completing the work.

They sent a cracker jack of a technician to do the work: Thayne Murphy. He's the most personable electrician I've ever met and expeditiously and successfully fixed the two electrical problems I was having. I will use them again and will insist that Thayne be the one to do the work.

Prompt, efficient,and excellent service

I paid them and they never sent me my paid invoice

My issue is with HomeAdvisor. The companies you recommend are not best value for average consumers. The people you give high scores to are companies that charge excessively for their services as did Beacon Electric for their panel installation. Did they do good work? Yes they do good work but they charge the very top dollar for their service. HomeAdvisor should consider giving higher ratings to more cost conscious providers. I have seen the same phenomenon with other services recommended by HomeAdvisor. Ican not afford to use HomeAdvisor. Your top ratings go to overpriced providers.

They did a fantastic job!

Thayne and Brandon installed the ceiling light and disposed of the chandelier it replaced. They also inspected the electrical system and as a result I had them install an electrical panel surge suppressor and twelve replacement electrical sockets. The work was done well and I'm happy with the results.

Scheduled with Beacon and was reminded of appointment the day before. Electrician 'Jordan' arrived; looked a the floor outlet; explained current code and was very honest about what could and couldn't not be done with the outlet box - even came up with a few ideas for the flooring installers to provide an access point for the box in the future. Jordan also reviewed the wiring to main light switch in guest bedroom to determine best way to correct previous contractors mistake. Provided a quote on the spot which I believe was very reasonable and performed the work. Jordan also commented that since my house was build in mid-'80's he'd like to take a look at the panel for any corrosion, etc. before he left, just in case. Although no corrosion nor a need to replace the panel, he did find that several of the wire connector screws had become quite loose. He then mentioned that although I probably didn't need panel maintenance performed that minute, he did recommend scheduling the maintenance since my home was over 20 years old - again I was provided a quote. Additionally he informed that this is a service that needed to be performed every 10 years (which I actually verified and he was spot on!). After thinking about it while Jordan was still there, I did decide to schedule - Jordan than made the offer to stay and perform the maintenance rather than having someone come out on a second day (at this time it was around 7pm). I agreed and glad I did. As Jordan was performing the work he found that several screws had backed out significantly to the point where the lead wire could easily be pulled out and could have caused arcing and potential fire hazard. Can't thank Jordan and Beacon Electric enough for the great service and preventing a rather serious issue (i.e. fire)! Will definitely be calling Beacon again for my electrical service needs.

Overall, it went quite well. I had a circuit that was 'acting up' - the outlets were loose when plugging in a cord and a GFCI that was intermittently tripping. I also had some surface mounted wiring that needed to be placed correctly - into the wall. I showed the technicians the GFCI that was acting up, the electrical panel, and the area where the outlets needed to be placed correctly. They then spent the next 90 minutes diagnosing the circuit and formulating a plan to resolve my GFCI circuit and outlets. They then presented a detailed description of what they proposed to do - with options to choose. A quick fix - replace the GFCI - and solved the problem, an intermediate fix, and the complete fix. We discussed the offers, and we selected the complete fix - change the breaker, GFCI, and devices (plugs, switches) on that circuit and burying the outlets (a more expensive option - more labor/ drywall damage) in the wall. They had to return to complete the work - at my request/schedule- three days later due to the amount of work needed to complete the job. An exceptionally professional job! The holes in the drywall were done with the aid of a level and numbered! Holes had to be drilled in the wall studs to run the wire - yet the holes were only big enough to get the drill in the wall and pass the wire while allowing for ease of drywall repair while mounting the boxes to the wall studs (my request too). They took their time in answering all my questions and cleaned up the area they were working in. They also did replace some bathroom ventilation fans - not part of the original quote - with some excellent timers for the fans! I highly recommend Beacon Electrical.