Beacon Home Services, Inc.

I purchased the promotional offer for a House Electrical Inspection and provided Beacon with suggested dates to have the work performed. An email response came back from Beacon with an appointment on a date and time that I had specified, as well as contact information for questions/changes. On the morning of the service, I got a call from Steven saying he was on his way and could be a the house early but would wait for the scheduled time if I preferred. I liked that.  Upon entering the house, Steven, covered his shoes and then presented me with a "80 Point Whole House Electrical Inspection Report" check list. He was professional and friendly throughout the inspection. The process was explained before beginning and he explained what he was looking for in each room as the inspection was taking place. I would recommend using Beacon Electrical Services and am planning to have them come back for correct the issues that were identified in the report.  The electrical inspection gave me peace of mind.  The 4 out of 5 rating for price is based on not knowing its a 5.  The estimate seems like a reasonable price but I couldn't hit the 5 with out any basis of comparison.

Everything went as planed, no issues, would use again.

Beacon Electrical was extremely professional and thorough.  From the small touches like bringing their own outside door mat to the clean uniforms and 'let's get to work' approach, the entire experience was a pleasure.  Our home had been hit by lightning which caused a fire, and it has been rebuilt.  I wanted to have a second party review the work by the electrician contracted for the original rebuild, just as a precaution. I'm glad I did.  By having one certified electrician review another Master Electrician's work, I felt I had better assurance all was well.  Beacon found several loose lugs, most of which could be chalked up to weather, however as I watched I noticed several required multiple turns before making contact and then being tightened down.  They also inspected the whole house and found that the outlets done in our rebuilt area were connected using the 'quick connect' push in wiring slots on the back of the outlets rather than the side terminal screws.  Both are code, however over time the quick connect method can experience issues versus the terminal screw attachment method (which I had throughout the rest of the house). Several other items were found which have been turned over to the original Electrical company for repair.  The nice thing is, even if the original company doesn't honor their warranty, I can turn to Beacon and know it will be fixed.  I'm now looking at several other services to be done and you can bet Beacon will always be on my bid list, with a gold star.

Called and let beacon know what we ended to have done. Master electrician called back and discussed with him in depth what we were needing done. Hung up and within 10 minutes had an estimate in my email inbox. Price was excellent, much better than other companies we got quotes from. Scheduled a time for them to come out. They were able to schedule within 2weeks. Carlos, electrician called when he was on his way and arrived during the scheduled arrival window. Came in and got right to work. He kept me updated as to what was going on the entire time. The work was completed in the time the estimate stated, and cleaned up very well. Carlos walked me through working the generator and transfer so now should we loose power we will know how to take care of getting the generator going. We would recommend Beacon and use them again should we need any more electrical work done. Top notch company and excellent electrician.

Excellent!

Main breaker was beginning to fail. Tech was professional and completed the repair quickly.

I contracted for a whole house generator in April, which was originally scheduled for installation on June 1.  The generator received from the manufacturer was defective so installation was delayed until July 1.  The initial work was done on July 1, as scheduled, and then we ran into an extended delay waiting on the gas company to swap out my gas meter.  (Apparently, the work order fell through the cracks at the gas company causing a two-month delay.) All of the Beacon Electrical employees (the owner who wrote the contract, the generator installer and the administrative staff) were very nice and professional.  And Beacon compensated for the extended delay by adding extra services at no cost to me without being asked. I plan on using Beacon Electric when I need electrical services in the future.

Perfect...

Provider fixed the problem and both lights now work.  Provider was able to pinpoint where the problem was and I will now be able to recover my costs from the contractor who cut the wire.

The Beacon technician was timely - and all work was done quickly. They even cleaned up after the work was done. It was spotless. The work was very well priced. We had first met the team through an introductory offer through Angie's list - and they replaced several outlets. We plan to use them for all future electric work at our home.