Indiana Foundation Service

It was very expensive and they didn't replace my sub-pump. They said that the old one was adequate, but when a tornado hit it broke, and they refused to help pay for or buy a new sub-pump. Their salesman had someone come in and help, but he did a shoty job. I did not make a new contract with them I hired someone else.

They sent a three man crew and were out for three days. They did a nice job. After the huge floods in Terre Haute recently, they sent a few representatives out to survey the damage. They said they would get back to me in three days, but after two weeks, I have not heard anything from them. In this case, their responsiveness was not as good as the first time around. Since they have not been in touch, I cannot say for sure if I will use them again in the future.

I was very pleased with their service. Indiana Foundation was very responsive during the project.

We have a partial basement and a crawl space that is under our family room and laundry area. We wanted to insulate this space to make those rooms warmer in the winter and reduce our heating bill. This process keeps the space dryer and warmer, reduces radon in the basement and reduces bugs. This process has done all of these things. We had a misunderstanding because we thought they were going to leave the insulation that was already there. They actually took all the insulation out and stated that it was standard procedure, and we were unaware of that. They installed a door that was supposed to cover the crawl space. We assumed that it would be an actual door with hinges and a knob, but it was basically a piece of drywall. The door that they installed was also too small for the opening. I feel that they "sold" us this door when it was unnecessary. I called them and they came back out to take out the door, and they agreed to give us our money back because we were not using the door they had made. They did come out and took the door away, but they did not refund us the money. I finally called 4 months later and they were quick about refunding the money. Apparently there was a glitch. All the workers were professional and very nice. I just feel like the price was very high and they did not make good recommendations. They also put a vent door cover on the outside, and we have had to have that tightened and resealed. We have recently noticed some water with the recent rains, so I called and they came to "re-tape" the liner. They also cut slits in the liner to drain the water and then we had to re-tape those slits. He then said that he would have to charge a service fee if they have to come out again. They are good about coming back for services. I feel the quality of work was good. They were timely, responsive, and professional. However, I feel the price was high and not worth the problems that we have had. This process is a luxury for the house, and we had higher expectations for this project, so we would not do it again.

They were very friendly when they were there working for me. They were very professional about the job. They had showed up on time to do the work.

IT WENT WELL. WE CALLED THEM AFTER A STORM AND OUR POWER WAS OUT FOR TWENTY HOURS. SO WE DECIDED WE NEEDED BACK UP BATTERIES. THEY COULD NOT MAKE IT OUT UNTIL THE WEEK WE HAD PLANNED TO GO ON VACATION BUT THEY REARRANGED THEIR SCHEDULE FOR US. IT TOOK 1-2 HOURS TO DO THE WORK. THEY TOLD ME THE COST ON THE PHONE AND IT WAS RIGHT ON.

When I had them come out to look at the other property, they told me they did not have the materials or capability to do that work. I appreciate that they were nice enough to come out and not charge me for checking out the second property; they were very honest.

Very professional. Great install.

They were absolutely outstanding. I would definitely use them again and recommend them to anyone. Everything was left immaculate. They had to dig up the basement floor in order to do the work.

Mick Keller provided a detailed estimate in a timely manner. Work began a few weeks later and was completed to our complete satisfaction.