Indiana Foundation Service

The whole process went very smoothly. IFS was not the cheapest estimate we got but we chose them because they could get the work done the soonest. The guys who did the work were very professional and thorough. Keith was great to work with, too. After the job was done we had them come out to check one concern we had about the connection to the sump pump and they explained the reasoning behind it but fixed it to our satisfaction, nonetheless. We would recommend them.

They were quick and courteous. Their price was good. I would use them again.

JES rearranged their schedule to get my work done sooner than their original date. The 5 techs that came to my house where good at their job and worked efficiently. They coved the floors so as not to scratch or dirty them. I hope never to need this kind of work again - but if I did I would hire them again.

They were straight forward and knowledgable.

I would recommend this company to everyone! This was the best experience we have ever had with any contractor. Our basement was left cleaner than when they go there. Very efficient, great communication, and the job was completed as scheduled and with professional results. A great experience from beginning to end.

friendly and courteous

The initial quoting process went well, the salesman was very professional and prompt. The inital bid although seemed high was also reasonable considering they were contracted to reinstall the drywall that was going to be torn out, eliminating the need to hire a seperate contractor. Once the work began is where the good feelings left. Part of the contract was to minimize the damage when tearing out a few of the stair treads so the landing could be replaced and if possible salvage the carpet on that landing. The workers did remove the drywall from the basement, however tossed all the wood (nails and all) in with the carpeting/padding in a heap. The workers also spent the morning removing all the drywall around the area to be replaced before realizing that the foundation was wood and not concrete block (this came as a suprise to all of us), then promplty stopped working saying they couldn't do anything without talking to their supervisor. The nature of the wood foundation initially caused the local owner/operator to not want to do the job citing they didn't want to undermine the stability of the house. Later they came back saying they could do the work. When I started asking questions about what they were going to do to keep the structural aspect intact, the owner got offended and had the salesman call us to tell us to pay for what they did (the new pump and exterior work) (the battery came broken and the controller was installed backward and needed to be finished later) and they weren't going to do the rest. Later, the main owner came in from out of town and met with me and the salesman. By this point I was offended that they didn't want to answer questions I asked when I asked them. I did not have them finish the job and found another contractor. (Note: the salesman did remain professional through the whole process and was put in an uncomfortable position by the owners. I do not blame him for the breakdown in this job, he was just the messenger.)

The crew arrived when the said they would. They removed two decent sized shrubs from in front of the porch and then started digging to install 2 piers at the front of the porch (the back of the porch ties into the house foundation via lintel blocks). It took them a few hours to finish the job and ended up working in the rain. They did a great job fixing the problem, the porch is now back to where it should be (it had sunk and pulled about 3/4 inch away from the house).

Indiana Foundation came out and removed all the concrete along the edges of the wall in the basement and garage. My garage is under the house next to my basement. After the concrete was removed, they installed a drain system and sump pump. They poured in new concrete after the installation was complete. Next, they put in wall anchors - which required them to drill holes in the front of the house to put down rods and then drills holes in the wall of the basement/garage to install another rod meeting with the first. There are large anchors on the wall that tighten up and pull in the bowed wall. The job was completed in just a couple days and we haven't had any water problems. Their work comes with a lifetime guarantee which is reassuring.

everything was done with professionalism....