- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process89% Recommended
33 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Reviewunknown
Very well!
Crew arrived and randomly chose two (2) locations on each side of the sliding glass door (walk out basement) for placement of the piers. A jack hammer was used to remove sections of the concrete patio in order to access the foundation. Also, a hole was dug on the wall perpendicular to the patio in order to place the jack and install a third pier.  The crew leader explained his opinion that the foundation sank because there was not a proper footer under the perpendicular wall. A heavy piece of angle iron was installed (no additional cost) under the perpendicular wall in order to strengthen the foundation. The crew leader explained that despite their best efforts they were unable to close the crack in the brick. The crew leader raised and lowered the jack several times in order to demonstrate this fact. When the job was complete, I inspected the work with the crew leader. The original problem had been a crack from the south corner of the sliding glass door to the window on the floor above. Now there was a second identical crack from the north corner of the sliding glass door to the window above. I expressed my displeasure with the result and the crew leader explained that this happens sometimes without explanation. Unbeknownst to me while I was speaking with the crew leader. another member of the crew went to the front of the house to request payment from my wife. She obliged, however he gave her a bill from another job that was lower that what we had agreed to pay. When the crew member came back for the correct payment. we held up our part of the agreement and paid the correct amount.  On April 29, 2015, I sent a letter to Danny E. Morrow, President , Indiana Foundation Service, Inc. expressing my displeasure with the work that had been done. A few days later, his local representative contacted me and agreed to hire a brick mason to repair the newly cracked brick. That was the last time I heard from anyone at Indiana Foundation Service.
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I was very disappointed with JES. I hired them before I they did great. This time they never call to tell me when they would arrive on the scheduled date. The first day the crew showed up at 1130 went to lunch at 2pm for 1 hr., worked until 4pm. The second day they showed up at 2:30 pm and left at 4:30 pm. They were supposed to level my foundation, but they never checked to see if it was leveled. I AM NOT HAPPY.
Hello Robert, Thank you for bringing this to our attention. We do not take your willingness to trust us with your home repairs lightly. Our goal is to do all we can to ensure your project goes smoothly. Please note we are conducting a detailed inquiry of the situation you've described. - Chelcy, Team JES
unknown
We are very happy with the work. Â We had a small issue with how the Brightwall was installed along the bottom of the wall. Contacted the company and they sent out a technician fairly quickly to have it fixed. Â The technician fixed the issue and now we are waiting to see how well the system works when Spring arrives.
They did a wonderful job! My basement was dry for the first time in years after all the rain we've had. They were great about coming back to fix an issue we found, and they were great about answering any questions we had. I would recommend them to anyone.
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