Indiana Foundation Service

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33 Years In Business

Company Details

Contact

Serving You Locally
Whiteland, IN 46184
https://www.indianafoundation.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
770 Verified Reviews
  • 5
    547
  • 4
    66
  • 3
    28
  • 2
    24
  • 1
    31

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 191-200 of 770 results
5.0 Carla L. Columbus, IN
7/30/2019

I plan to hire them for future projects.

Response from Company:

Hello Carla! Thank you for taking time to review our company! Your satisfaction is very important to us. We are pleased to hear that you had a great experience and found a permanent solution for your repair needs. Please consider joining our referral program at www.indianafoundation.com/referral! Again, thanks for your review and for choosing IFS! -Andrea, Team IFS

4.0 Cris C. Indianapolis, IN
7/29/2019

Mike (QA) Jackson & Jacen Today this Team was excellent!! I feel confident about their work, their professionalism and the attention to detail was superior! I m a pleased customer, and will recommend this Company to my family & Friends! Great Job Indiana Foundation Service!

Response from Company:

Hello Cris! Thanks for rating your experience with IFS. We enjoy hearing from happy customers- knowing you are satisfied with the work we performed at your home is especially gratifying. Your feedback means a lot to us. Please join our referral program at www.indianafoundation.com/referral! Again, thanks for your review and your business! -Andrea, Team IFS

3.5 Laurie H. Roachdale, IN
7/21/2019

Overpriced, overkill on what they wanted to do and wish we would have researched further before signing contract that we couldn;t get out of, but was able to scale back significantly,and in the end still spent $5800.00 For a sump pump and some drainage!! Anyway.....Do your research.

Response from Company:

Hello Laurie! Thank you for your kind review! -Brianna Team IFS - Jesse Waltz

5.0 Mary K. Carmel, IN
6/25/2019

Steven Terziu and Connor did a great job finishing our basement today. The previous workers that came out were also very good. We were scheduled for a later date and they had availability so they came out a few days earlier. Everyone in the crew were knowledgable and hard working. I appreciate everyone!

Response from Company:

Hello Mary! Thank you for your kind review and words! We appreciate you takin the time to share your experience and hope you will continue to share your experience with others! -Brianna, Team IFS

5.0 Lorna H. Lebanon, IN
6/7/2019

Quick response. Great estimator and explanation with photos of what needs to be done and why.

Response from Company:

Hello Lorna! Thank you so much for sharing your experience! We at IFS really appreciate your review and words! -Brianna, Team IFS

2.0 Bryan L. Terre Haute, IN
4/21/2019

1. If we had only contracted them for the sump pumps this would have been a glowing review. They did an excellent job on this part of the work but keep reading. 2. For the cracks, we have a large home with a finished basement. One of the cracks is in the "entertainment area" where the TV and pool table are. The salesman said they would "make it pretty" since it was a finished basement. They did not. Their strategy for fixing the crack and stopping the leak was to jackhammer a hole in the concrete floor, cover the crack with a rough hand cut piece of vinyl plastic about the thickness of vinyl siding and basically allow the water to run down in between the wall and the plastic until it drained into the newly made hole. The work was ugly. I called a manager in he visited and said they would make it right and that was 2 years ago and they never returned. 3. Regarding the "mudjacking" They first messed up the scheduling of the work. We had an appointment but the worker missed the appointment with no calls to explain. We then had to reschedule a month out due to existing appointments. When he came a month later (October) they sent him 1 hour away from their offices only for him to say " your yard is big enough and I have to stretch the hoses across the yard and it is too cold today". So in essence he drove close to 3 hours round trip plus wasted my time because someone in the office didn't have enough info to tell him what to expect. Since temperature affected the material they were using we had to wait until spring to finally complete the work. In hindsight I wish I hadn't paid to do this because the results were less than spectacular but in their defense they did attempt to perform the work that was requested, the concrete was simply too heavy and attached with too much rebar for the slabs to move back in place where I wanted them. 4. In the meantime the story gets even better. I had a written copy of the quote from the salesman that showed the work to be completed. To be fair the mud jacking was written in small handwriting in the corner of the paper because he was short on space but it was on there! The office then apparently decides that they had some extra expense in sending their mud jacking guy out twice so they tried to tell me that my original quote did not include the mud jacking and that I would have to pay a significant amount extra. I had more than one conversation with their office proving that it was on the paper and part of the original quote. Each time they backed down and said "oh I see what you mean, we're sorry" but then they would call again. Finally they tried to send me to collections. When I threatened to get a lawyer involved because I had the paperwork to prove I was right they finally stopped. Final thoughts: The sump pump work was exactly what I wanted. The mud jacking was a disappointment but I feel the results were due to variables that couldn't have been known until we tried. The crack repair was such a disaster that I still feel my blood pressure raise every time I think about it and it has been 2 years. And through it all I feel the office staff showed a mix of incompetence, lack of information and downright shady dealings. Because of that impression of the office staff, I will never do business with them again. P.S. I received a call from one of their salespeople recently saying they would like to come by and charge me $120 to "do maintenance" on the sump pumps. So if you work with them you can expect to stay on their list. That call is actually what reminded me that I had been wanting to write this review in the hopes that someone else could avoid similar headaches.

Response from Company:

Hello [Member Name Removed], We are sorry for the experience you have had with IFS. We want our customers to be provided with the best solutions and service. We don't take your concerns lightly, and I updated my Executive team on the experience you have had. A team member will be reaching out to help provide you and your home a solution. -Brianna, Team IFS

5.0 Jon R. Terre Haute, IN
3/14/2019

the guys stayed here longer than they should to get the job done and not have to come back the next day.

Response from Company:

Hello Jon! Thank you for your kind words and review! We are glad to know you are happy with the work completed on your home! -Brianna, Team IFS

4.0 Edith A. Indianapolis, IN
1/19/2019

The problem I had was not foundation related.They referred me to a general contractor.

Response from Company:

Hello Edith! Thank you so much for your 4 star review! We are happy that there were no major foundation problems! -Brianna, Team IFS

5.0 Katherine G. Plainfield, IN
12/28/2018

Very detailed in their work. Very impressed with their work ethic and the knowledge. They completed the work in two and a half days.

Response from Company:

Hello Katherine! Thank you for kind words and review! We are glad that you are happy with the work completed! Welcome to our family! -Brianna, Team IFS

5.0 Mary P. Indianapolis, IN
10/24/2018

Excellent. Several of the doors wouldn't close after, but they were able to get that fixed.

Response from Company:

Hello [Member Name Removed]! Thank you for sharing your experience with Indiana Foundation Service! we are happy that we were able to provide you with long-lasting solutions to your home problems! We hope you will continue to share your experience with others! -Brianna, Team Indiana

Photos

Indiana Foundation Service
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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