Indiana Foundation Service

They were professional and respectful from the get go. Did not try to guilt me into additional services. On time and cleaned up afterward.

unknown

I’m very happy with them.

They are a busy company so it took a month to get scheduled. They arrived early and worked hard for two days. Met with us as issues arose. Work was good and we are satisfied. Did have to return on a minor issue that was quickly dealt with. Pump works well and so far, no more water in basement.

Work has not yet started but the evaluation process went well. Communication done by email was timely and professional.

This company is one of the most deserving of a negative ten stars. They did a good job on getting the mess under my house cleaned up and I was impressed for years. Then the problems started. They had put two pumps and a humidifier under the house, and it worked well for several years. Then last year I noticed that the pump was not pumping any water out the the drain at the street that I had rigged up. I called them to come check it and hey said everything was workings. Then they checked for the mold smell under the house and found Black mold under the house. They had assured me this would not happen and that the humidity under the house would be OK. Not So. They had charged me $16,000 to do the work, and gave me a life time guarantee. Then they told me they could spray for mold and it would cost me $3,000 more dollars. After I got off the floor, I called another company to crawl under the house and check it out. Yes the mold was there, but also discovered that they had no GRI installed and they had just jury-rigged the electrical wires under the house, with some orange extension cords. What an idiot I was for trusting them. They had no system set up to tell me if the pumps were working and the dehumidifier. They told me after the inspection which I paid $200 for that one pump was not working so they just unplugged it. No explanation to fix it or replace it. Then the company I had go under the house, told me that under the bay window, they had not wrapped the house or enclosed with plastic like they said they did. Standing water was still under there. What a smelly mess. Even though their "inspector" told me everything was OK. Now I have a sign in my yard telling this story. JES did work for me. JES lied to me. JES did not honor contract. I would not hire them again. I will leave it there till they fix this mess. I could tell you a lot more, but if you are thinking about hiring this company, please do no do it. My wife is so mad at me, and I deserve it. I have been a state registered contractor since 1971 and have never seen a more disreputable company.

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The experience was outstanding from start to finish.  They showed up on time every day.  They were extremely professional, courteous, and very knowledgeable.  This company and its employees know what they are doing and the deliver.  They ran into several obstacles on our job,  but never gave up, always found the right solutions, and did not charge us extra for the unforeseen issues that were encountered. They did a terrific job.  If we have any further need for foundation services, we will definitely call Indiana Foundation Service.  We highly recommend them to anyone needing foundation repair services.