- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process92% Recommended
27 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 431-440 of 687 results
1.0
Kathy B.
Chardon, OH
6/23/2014
They waterproofed our crawlspace in June, and twice since then we have had water leaking in through there. We called them, and they came out and looked at it and told us that we needed $2000 worth of more work, but that they could not come do the work until October 10th.
5.0
Salvatore G.
Solon, OH
6/10/2014
Very pleased
4.0
Barb M.
North Canton, OH
5/12/2014
The salesman came as planned and promised a time in March to fix our basement, but never heard back for appt. Called salesman 3 wks. later for date for repair work, said he'd get back the following week, never heard from him. I than called and talked to Jeremy at the office who than got us in within the following week, and the nice men came on Sat. and they also informed me about my sump pump not working correctly, which salesman never noticed, and the one worker took a trip back to office for the new sump pump. The pump and whole side of basement was completed in only 6 hrs. The workers were great, but the sales person was not good. I even had a referral for my 2% referral discount  and he came on time  and was to send a estimate by email to me for my referral as requested and never followed up on that which was to install a dehumidifier for basement which was around $3900.00, I reminded him on the same phone call for my appt. and no further action taken on that either. . Because of the 1st impression by salesman I would not refer this company, but the workers are great and they are the ones who make the company, they really know what they are doing.
Response from Company:
Thank you very much for the kind words about Jeremy, and our installation team. We sincerely apologize for the lack of communication between the consultant and you. He has been with us for a long time and must have just had an off day. I agree with you 100% about the importance of a "first impression". I am glad that our 2nd impression met or exceeded your expectations. We just wish it was on the first try though. I do hope that you call upon us in the future and we wish you the best.
5.0
Michael S.
Hilliard, OH
5/1/2014
Jimmy from Basement Authority installed our new sump pump. Took maybe an hour or so. Was quick and below the cost I expected. He did a great job.
5.0
Mike H.
Delaware, OH
4/30/2014
Company is very communicative and informational. You are paying for their expertise and their knowledge. We had a bit of a disagreement when installation day arrived but we worked it out and the results have been positive.
5.0
Leslie W.
Newark, OH
4/24/2014
The men who came to the job was excellent in doing the job and they went one step further in doing it. I would use them again.
5.0
Mary K.
Jamaica Plain, MA
4/17/2014
I thought they were very good. They came out and did the work. It was a big deal purchase. There was extra cost because it was a major thing to have it waterproofed. They were very clean. They were quiet busy because they have commercial customers as well. So I have to wait to get in-between those kinds of jobs.
2.0
Dave N.
Berea, OH
4/9/2014
The big deal from Tomorrow Home Solutions worked out good. I believe there were no additional charges than the big deal. They noted that I might want to consider getting some work in the future but nothing catastrophic. I thought that it was going to be just inspection but it pretty much came out as a sales pitch. That was not what I was looking for. The price was fine but it didn't seem like too big of an inspection. I think they were coming out to try to sell. The price itself seemed fair but it really didn't turn out to be what I thought I was paying the 49 dollars for. The responsiveness was fine. He was on time. The professionalism was rough. At the end they tried to push real hard to make some kind of sale that day. Anything might happen but I don't think they would be on top of the list if I need those services.
Response from Company:
We did go out to their home and leave a quote in 2012. We also followed up with customer at that time nothing was said about our sales rep, just that they couldn't afford the work and they would call us if they were to do anything in the future. That is how it was left. We always try to provide the best customer service and always follow up on any issues.
5.0
Carolyn & paul D.
Columbus, OH
3/5/2014
Joe was very nice and the owner was a pleasure to deal with. I intend to call them for other work
5.0
Audrey C.
Beachwood, OH
2/20/2014
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