Ohio Basement Authority

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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Learn about our screening process

27 Years In Business

Company Details

Contact

Serving You Locally
Twinsburg, OH 44087
https://ohiobasementauthority.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
687 Verified Reviews
  • 5
    537
  • 4
    61
  • 3
    19
  • 2
    10
  • 1
    24

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 51-60 of 687 results
5.0 Anne F. Strongsville, OH
12/31/2021

Being scheduled.

Response from Company:

Hello! We appreciate you taking the time to rate your experience with us. - Ohio Basement Systems

4.5 Loren H. Stow, OH
11/24/2021

Jordan Steve and Shane were great. Did a great job and very courteous. Would defiantly would recommend.

Response from Company:

Thank you for taking the time to leave us such an awesome review. We always strive to deliver great experiences consistently and we appreciate your feedback! - Ohio Basement Systems.

5.0 Joann L. Medina, OH
11/10/2021

Steven, Earl and Brian did our repair today. Great service. Efficient and professional. Thanks for a job well done!

Response from Company:

Hi! Thank you very much for taking the time to share this review. We're glad we were able to provide you with a great experience. - Ohio Basement Systems

0.50 Salim A. Hinckley, OH
10/22/2021

Avoid this company at all costs. They were hired to encapsulate my crawlspace. They left about 25% of the dirt floor exposed and left dangerous debris under the tarp that was supposed to be removed. They did not tape the tarp together well, and its coming apart after only a couple months, and has trapped and killed small animals in the adhesive. Absolutely impossible to get any kind of refund or get them to remove the product that was dangerously installed. Joe Kazelka, the GM, failed to return calls or emails. Finally escalated to their lawyers, and they say they will only refund my deposit and remove the product if I signed a non-disparagement agreement which, prevents consumers from leaving honest reviews. If you fail to deliver work as contracted and install it in a dangerous manner, a customer should be able to get a refund without signing a non-negotiable anti-disparagement settlement.

Response from Company:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customer experience very seriously and with your feedback, we can learn more from our customers. We have brought your comments to our management team attention for their review. - Ohio Basement Systems

5.0 Terri W. Cuyahoga Falls, OH
10/20/2021

I dealt with a sales person named Dale he was wonderful. Dale has a great personality and a lot of knowledge for the business. Then they send a crew out, these three men were also polite energetic work together very well. Their names were Larry, Rick and Rich. John electrician was very efficient very knowledgeable did a great job. Then I had to speak to finance and this person was very polite her name was Jennifer. Got the billing taken care of right away. Thank you so much!

Response from Company:

Wow! Thank you so much for this stellar review, we are glad our team was able to show you a 5-star experience and we appreciate your kind words. We will be sure to share with each team member! ? Ohio Basement Systems.

5.0 Kay H. Cleveland, OH
9/23/2021

Fine Larry was very friendly was and explained every thing and Richard was very good too . Stayed to finish

Response from Company:

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Systems

5.0 Becky V. North Canton, OH
9/22/2021

Perfectly!

Response from Company:

Hello! We're glad you had a great experience and appreciate your rating. - Ohio Basement Systems

5.0 Jack N. Fostoria, OH
9/22/2021

Very well from salesman to final inspection. And so far a dry basement. All I could ask for.

Response from Company:

Hello! That's awesome our team provided a great experience, and we appreciate your feedback. We'll be sure to share with the team. - Ohio Basement Systems

5.0 Eric H. Norwalk, OH
9/21/2021

Work went great. Crew was great to work with.

Response from Company:

Hi! We appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Systems

5.0 Shae O. Twinsburg, OH
9/21/2021

Everything went so smooth and they showed up on time and everything looks great

Response from Company:

Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Ohio Basement Systems

Photos

Ohio Basement Authority
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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