Ohio Basement Authority

Actually the drain work in the house was great. But, they dug the drain to the street a mere 18 inches away from my maple tree in my front yard, left concrete dust and chunks all over the driveway, sidewalk and porch. And now my 80ft tall tree is dying. Not happy, not getting any concern from the company. They are like aww to bad so sad.

Well......where to start. I live in a wet area and my basement has been water proofed 3 times by other companies. They have all failed. I believe all three are out of business now......which is a shocker!!!!! I found Ohio Basement System in Twinsburg Ohio and had them come out and give me a solution for my wet basement. Now when I say wet basement, I mean WET. Water all over the place. Troy Bosak came out to my house and looked it over and came up with a solution that should take care of my issues. Since I have a lot Iron Oakra (sp?) in my water or ground, they have a product that lets me open the top of the pipe up and clean out the pipe if it gets clogged. Troy gave me a quote and we excepted it and scheduled it to be done. The crew lead by Adam, came out and worked long and hard, for days to complete the tear out and install of the new system. It took longer than expected but the boys kept on going until it was complete. That is some hard work. I gave it a couple weeks and the basement was still a bit wet, not as bad as it was before but still wet. They called me to ask how it was working. I told them it was still wet and they set up a repair man to come out the next Saturday morning to take a look. He came out and checked things out and could not find issues with the system. The next Monday, their service manager (sorry, forgot his name) called me and asked if they could try putting one of their Sanidry dehumidifier in the basement for a while and see if that helps. He offered to bring it out and hook it up for me. There was no need for him to do that, I asked if I could just take it home and hook it up and try it out. They brought it to my place of business for me and loaded it in my truck. I took it home and hooked it up in about 5 minutes and fired it up. Right away water started to be drawn from the "air" thru the Sanidry. I could not believe it. We let it run for a couple weeks and found it was getting drier and drier everyday. After about 2 weeks our basement was dry as can be. During this two weeks or so several people called me from Basement Systems to check on me and showed concern that it was working and that I was taken care of. Once we found that this was taking care of the problem I purchased the Sanidry and it has been working great since. I AM VERY IMPRESSED WITH THE ENTIRE PROJECT FROM THE FIRST CALL TO THE END OF THE PROJECT. I WOULD HIGHLY RECOMMEND OHIO BASEMENT SYSTEMS.

It takes three or four months from the time you contact them for the work to get scheduled and completed. They immediately contacted us and scheduled for September 2, 2016 because they are so busy. Gave them a $1,500 check as a deposit towards the $8,000 Driveway leveling with injection technology. We'll see how that turns out.

Adam and his crew Pat and Wilson were very polite and professional. I am very happy with the work they did it looks great!!

Gentleman was polite

Installation went well. Workers very courteous. Needed to come back to do some rework 2 times and came at no additional cost. Service professional Jason was great , hard worker and pleasant.

Very nice to work with and professional.

Alex and his crew arrived on time, went over the work plan with me, showed me the equipment they were using and the fasteners to pin the straightened wall in place. The job took 2-1/2 hours to complete. The wall was returned to its original position. They cleaned the work site up and took all debris with them. I was pleased with the results. The crew worked very well with each other, anticipating what was needed at every step of the process. The guys were polite, professional, and knowledgeable. They paid attention to every detail.

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We had a wet basement for years and finally decided to do something about it. Ohio basement Authority came to our house to examine our basement and we discovered we had some foundation issues. They took care of the problems and were very efficient. The men who worked in our house were very polite and got the job done in a few days. Highly recommend them