Ohio Basement Authority

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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Learn about our screening process

27 Years In Business

Company Details

Contact

Serving You Locally
Twinsburg, OH 44087
https://ohiobasementauthority.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
687 Verified Reviews
  • 5
    537
  • 4
    61
  • 3
    19
  • 2
    10
  • 1
    24

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 291-300 of 687 results
5.0 Jane M. Groveport, OH
8/4/2017

Project was thoroughly explained, and skillfully completed. Very satisfied. The crew was courteous and professional.

Response from Company:

Thank you for your feedback, and for trusting Ohio Basement Authority with your repair project! We hope you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else.

5.0 Thanh T. Columbus, OH
7/31/2017

Response from Company:

Thank you for your high rating, and for trusting Ohio Basement Authority with your repair project! We hope you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else.

5.0 Gretchen S. Akron, OH
7/23/2017

5.0 Cecile E. Albuquerque, NM
6/23/2017

The workman were very professional. Before the actual repairs took place, I received a booklet from Basement Authority which did a lot of explaining about what happens to basements, etc , which was good education.

Response from Company:

Thank you so much for your feedback, and for trusting Ohio Basement Authority with your repair project! We are happy to hear that you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else!

5.0 Barbara Y. Columbus, OH
6/22/2017

The contact person and the crew who did the work were very courteous and professional. I'm waiting for a big rainfall to see if the replaced drain tiles can handle the work.

Response from Company:

Thank you very much for your feedback, as well as trusting Ohio Basement Authority with your exterior drainage project! We hope you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else!

5.0 Ray + charlotte C. Columbus, OH
6/12/2017

Very satisfied with all aspects of the job. Justin and Anthony did a fantastic job and were very professional. Would definitely recommend them and OhioBasementAuthority.

Response from Company:

Thank you very much for your feedback, and for trusting Ohio Basement Authority with your concrete lifting and leveling project! We are happy to hear that you had a remarkable experience with our company. Please do not hesitate to let us know if we can assist you with anything else!

5.0 Ron K. Aurora, OH
6/8/2017

The part of the process between signing the contract and getting scheduled wasn't smooth- the salesperson (Carl) just lacked all manner of initiative. I was disappointed in that because he didn't seem like the type- I basically harangued him for over a week without any forward progress. However, I called the main office myself and worked out a date- highly recommend this approach if you have the same issue. Literally everyone beyond the salesperson was stellar- the reason for the A rating. The main office folks were pleasant, efficient and very helpful. The guys who did the work were fast and did exceptionally good work- felt a bit like the Wizard of Oz scene when they first reached the Emerald City. The lead guy found an issue with our footer drains- outside of the work he was doing- that would have caused the system to fail in a severe rain. I was able to get a plumber to come out and fix it within the next day or two. The Ohio Basement guys gave us a temporary solution that was within code, and came right back out to tie into that footer drain the day after the plumber corrected the issue. A few weeks after the system was installed, we had one of the biggest rainfalls we've ever had and the system worked flawlessly. From a service or quality perspective, I honestly couldn't have asked for more and do highly recommend them.

Response from Company:

Thank you for your review and honesty. We are very happy to hear that everything is working out for you. We take pride in our customer care.

5.0 Michael P. Perry, OH
6/7/2017

I was very satisfies with results

Response from Company:

Thank you for your review!

5.0 Janet L. Valley City, OH
5/31/2017

Quick response time.

1.0 Jennifer S. Chillicothe, OH
5/31/2017

It's going to cost us $13,000 and our basement still is leaking water onto the floor. They had to go around our fuel tank and said that they were confident that there would not be water under it. It is currently damp underneath there and they won't warranty it because they had to go around it. But I took them at their word that going around it would not be an issue. They are suppose to be coming back to the house to evaluate the problem.

Response from Company:

Thank you for letting us know that you are not satisfied. We at Ohio Basement Authority are committed to providing remarkable customer service, and we want to make sure this is addressed. We are working to resolve these issues, and please feel free to contact us directly with any other questions or concerns.

Photos

Ohio Basement Authority
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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