- Residential Work
- Commercial Work
- Small Jobs Welcome
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process92% Recommended
27 Years In Business
Company Details
Hours
- Mon: 7:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 11:00 PM
- Sat: 8:00 AM - 11:00 PM
- Sun: 10:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Lifting
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 301-310 of 687 results
5.0
Dolores W.
Independence, OH
5/30/2017
.
Response from Company:
Thank you for your review!
5.0
Richard S.
Bucyrus, OH
5/21/2017
Everything went smoothly and was completed in the estimated time for completion.
Response from Company:
We greatly appreciate your feedback, as well as your trust in Ohio Basement Authority to complete your foundation repair project! We hope you had a remarkable experience with our company. Please do not hesitate to let us know if we can assist you with anything else.
5.0
Mike P.
North Royalton, OH
5/15/2017
I liked the salesman, I met him at a home and garden show. He gave me a quote for the work and was very close to that price. I liked their work and my driveway looks better. They raised my driveway about three inches and leveled it. I could also use the driveway right away. They came out on time and were very neat.
Response from Company:
Thank you very much for your review.
5.0
Donna M.
Circleville, OH
5/6/2017
The workers were very professional.
Response from Company:
Thank you very much for your kind words, and for trusting Ohio Basement Authority with your repair projects! We hope you had a remarkable experience with our company, and please do not hesitate to let us know if we can assist you with anything else!
5.0
Nicholas C.
Cottage Grove, MN
5/1/2017
Ohio Basement Authority was a great company to work with. The crew was very professional and kept the job site clean.
Response from Company:
Thank you very much for your feedback, and for trusting Ohio Basement Authority with your egress window installation project! We hope you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else!
5.0
Mary M.
Warren, OH
4/24/2017
very pleased, answered any questions,kept us updated on progress. Would recommend to anyone needing this service
Response from Company:
Thank you very much for your review!
2.5
Vincent L.
Westerville, OH
4/22/2017
They used brake cleaner to clean their tools on my lawn and killed my grass
Response from Company:
Thank you for reaching out to us. During your concrete lifting project, the crew inadvertently got the PolyLevel foam on a tool and needed to clean it before the foam set up so that they could continue installing your project. They correctly moved the tool away from any concrete which could be stained and cleaned it in the grass. Unfortunately, about one square foot of your grass turned brown after cleaning the tool. After you expressed your concerns via email, these concerns were forwarded to our Production Department. We dispatched the project foreman directly back to your home on Monday, April 24, 2017. The foreman arrived prepared with a roll of sod on his truck to replace the brown section of grass. Per your instruction, the foreman did not install the sod as the grass match did not meet your expectation. The foreman left, returned the same day with grass seed, and applied it to the area to your satisfaction. We at Ohio Basement Authority pride ourselves on delivering remarkable customer service that sets us apart from other companies. Please contact our office directly if we can be of any further assistance.
4.0
Marla S.
Willoughby, OH
4/20/2017
Good no issues
Response from Company:
[Member Name Removed], We are sorry for the scheduling delay at the home. The abnormal blizzards and rain we got in March wreaked havoc on our ability to schedule our exterior jobs in a timely manner. We are very happy to hear that you are satisfied with the job and that you had no issues. If there is anything we can do for you in the future, please do not hesitate to give us a call. Have a great day and "Thank You" again!!
5.0
Ken M.
Akron, OH
4/10/2017
The process went well, Mike was my point of contact. He was knowledgeable of material and installation processes. The work I needed done to my house was realistically simple but, the process through which the work needed done (fha 203k paper work) was not. Thier team worked diligently to fulfill my and my banks requirements.
Response from Company:
Thank so much for your review!
5.0
Brett B.
Columbus, OH
3/27/2017
Great customer service, explained everything very thoroughly, completed the work in a timely fashion. Would definitely use again and recommend to others. UPDATE: Had to update my review a few months after my initial review. Everything with the basement is still satisfactory and was able to have another crew out to fix some lingering water issues free of charge. Unfortunately, have been waiting to get my yard regraded from the holes dug with the initial basement repair nearly 4 months ago! Called multiple times to set up an appointment but each time the department needed had "left for the day". One of my voicemails was finally returned and I was put on the schedule. Morning of appointment I was called and informed the crew was on an emergency job and it will be another month before their first availability! Yard not only looks terrible but is very unsafe with the holes so now I will have to fix the yard myself. Very unfortunate. Still a great company but very bad customer service on this particular issue. Update #2 Was contacted by the company about my updated review and a crew was sent out the same day even though it was raining all day. The work looks great! Thanks Ohio Basement Authority!
Response from Company:
Thank you very much for your feedback, Brett, as well as your trust in Ohio Basement Authority to complete your foundation repair and basement waterproofing projects! We hope you had a remarkable experience with our company! Please do not hesitate to let us know if we can assist you with anything else!
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