Ohio Basement Authority

4.6
687 Verified Reviews
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92% Recommended

27 Years In Business

Company Details

Contact

Serving You Locally
Twinsburg, OH 44087
https://ohiobasementauthority.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Top Rated Professional
Elite Service Professional
Super Service Award
Three Years With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
687 Verified Reviews
  • 5
    537
  • 4
    61
  • 3
    19
  • 2
    10
  • 1
    24

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 41-50 of 687 results
4.0 Joy B. Akron, OH
9/28/2022

They were so friendly and professional. Always answered any questions. Just wanted clean up to be a little more thorough.

5.0 Melissa R. Strongsville, OH
9/22/2022

My husband and I hired Ohio Basement Systems to complete our basement waterproofing project. We were satisfied with the work that was done. The company provides great customer service and follows through on their commitment to complete the project. In particular our experience with Kevin Sweeney and Alex was wonderful! Kevin has been great as project manager, answering any questions we had about our system during and after install. Alex came out to do our one year routine inspection. It was a rainy day of the appointment and he took off his shoes before coming into the house, was courteous of our house.

5.0 Gary S. North Canton, OH
9/21/2022

Good service , Delbert was very professional and detailed.

4.0 Tom V. Lakewood, OH
8/6/2022

Some rework is needed but overall not bad. They were quick, just not as thorough as what I expected. Had to call to get a cleanout cover they did not put on.

5.0 Jim M. Avon, OH
6/14/2022

Installer, Chris Shewell sized up the installation and found a way for smooth install. Others could not do the install.

0.50 John H. Medina, OH
5/27/2022

Cons: Took almost a full year to complete a two week project after the contract was signed. Many areas of the completed project had to be done over because of sloppy work or installed incorrectly. This included breaking out new concrete and relaying drain lines or not following the blue prints. Watch where and how they park their equipment. A run away trailer will wreck your barn also. Will never recommend this company. Pros: Always called before showing up.

5.0 Pamela W. Wooster, OH
2/16/2022

Nick was very professional and very helpful. I would recommend him. Nick did a great job.

Response from Company:

Awesome! Thank you for leaving us this review. We will be sure to share with him. - Ohio Basement Systems.

5.0 Tricia N. Hudson, OH
2/2/2022

I have not received the system yet, but my service guy that came out was wonderful. Michael McIntire was honest, professional, and reasonably priced. He got us on the schedule right away and I look forward to installation.

Response from Company:

Thank you for taking the time to leave us such an awesome review. We always strive to deliver great experiences consistently and we appreciate your feedback! - Ohio Basement Systems.

5.0 Terrie L. Cleveland, OH
1/6/2022

Crew Aaron, Seth, and Dustin arrived on time daily. Aaron was knowledgeable and answered my questions. Crew was polite and respectful of my property.

Response from Company:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Systems

5.0 Amy G. Cleveland, OH
1/4/2022

Ohio Basement Systems was great to work with and installed a high quality sump and battery back-up system.

Response from Company:

Hi! We are incredibly grateful that you took the time out to leave us this note. Our company views customer satisfaction as top priority and we are committed to excellent service. - Ohio Basement Systems

Showing 41-50 of 687 results Showing 0 of 0 results
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Photos

Ohio Basement Authority
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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