Ohio Basement Authority

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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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Learn about our screening process

27 Years In Business

Company Details

Contact

Serving You Locally
Twinsburg, OH 44087
https://ohiobasementauthority.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
687 Verified Reviews
  • 5
    537
  • 4
    61
  • 3
    19
  • 2
    10
  • 1
    24

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 221-230 of 687 results
5.0 Gary S. North Canton, OH
1/5/2019

Tremendous

4.0 Shawn S. Bedford, OH
1/1/2019

{No Comment Provided}

5.0 Dan K. Columbus, OH
12/14/2018

I had OBA replace my 60+ year old sewer line which was being eaten away by tree roots and a drainage pipe that had collapsed under a new driveway that the former homeowners had put in. From the associate who provided the estimate to the two crews that came to perform the work, I was thoroughly impressed with this company. Not only did they provide a better quote than two other companies I had take a look, but they also provided great recommendations about what to fix and what was unnecessary padding. They were able to schedule the work within the same month and I stayed around during the construction to watch them work. They were very polite, mindful of the neighbors and checked with me each time they had to do anything off script. Even the city inspector who stopped by to inspect the work indicated to me privately that the crew knew what they were doing and was performing good work. No one wants to dig up their yard to replace a sewer line but if it is something you have to do, you want to someone you can trust. I couldn't have been more happy with my experience with OBA and would highly recommend them to anyone in need of a similar repair.

Response from Company:

Thank you very much for sharing your feedback, as well as for trusting our company with your sewer line repair project! We are so happy to hear that you had a remarkable experience with our team! If we can assist you with anything else, please let us know.

4.0 David H. Cleveland, OH
12/11/2018

Josh G, and his crew, Josh and Scott were very hardworking and professional. They answered all my questions and finished the project in one day.

Response from Company:

[Member Name Removed], Thank you for taking the time to give us a review. I wish we could have gotten the "A" rating and am very sorry that we could not meet all of your expectations. Please call on us in the future if you need anything. Have a great day.

5.0 Alex C. Medina, OH
12/5/2018

5.0 Julia M. Zanesville, OH
11/29/2018

My installers of a new, bigger, reservoir and 2 new sump pumps were Gene and Jerimiah. They were careful to not damage my carpet on the finished side of my basement and even scrubbed the floor where they were working before they left. Good job guys!!!

Response from Company:

Thank you very much for your feedback and for trusting our company with your sump pump project! We hope you had a remarkable experience with our team! If we can assist you with anything else, please let us know.

3.5 Kathryn C. Zephyrhills, FL
11/24/2018

The office was fabulous. The gentleman that we worked with that did our estimate was professional and a pleasure to work with. The 2 man crew that was sent to our home to fix our waterlines were not as friendly or as easy to work with. Lots of miscommunication which led to unnecessary work and cosmetic damage to my lawn. I should add that this took place while I was at work and could not oversee the project. I accept some of the blame of this. They were given a drawn map of directions from their office and I also received a copy. These directions were not followed. Once we returned from work and could assist, the work was completed and the men stayed until everything was cleaned up. This was well past their normal hours.

Response from Company:

As we strive to provide a remarkable experience for each customer, it is truly bothersome that this was not the case for you. We encourage each customer to offer feedback and ask questions while our crews are on site. In case any expectations have not been met, we can fix or correct them while on site immediately. The fact that this was not executed was unfortunate, but will be communicated to each member of our staff to reiterate the importance of our processes to ensure a WOW customer experience. We would appreciate the opportunity to continue to work with you, and please call our office directly if we can assist with anything else.

5.0 Jeff H. Columbus, OH
11/12/2018

Very polite, professional and on time. The manager that did the estimate was on time ( unlike some from Home advisor i.e some no shows) Explained exactly what they would do at a reasonable price! The workers were professional , well prepared and cleaned up after the work. I would recommend OBA!! Thanks

Response from Company:

Thank you very much for your feedback and for trusting our company with your waterproofing project! We are happy to hear that you had a remarkable experience with us! If we can assist you with anything else, please let us know.

5.0 Gus S. Rocky River, OH
10/31/2018

Josh and his crew were wonderful. They were very polite at all times. The work was completed to our satisfaction in a very timely manner.

1.0 Joel Y. North Royalton, OH
10/11/2018

The consultant that came out did not really examine the job completely. The technician came out but could not fix the problem I called them about. But, they did do work to keep the problem from getting worse.

Photos

Ohio Basement Authority
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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