Ohio Basement Authority

4.6
687 Verified Reviews
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92% Recommended

27 Years In Business

Company Details

Contact

Serving You Locally
Twinsburg, OH 44087
https://ohiobasementauthority.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Top Rated Professional
Elite Service Professional
Super Service Award
Three Years With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
687 Verified Reviews
  • 5
    537
  • 4
    61
  • 3
    19
  • 2
    10
  • 1
    24

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 71-80 of 687 results
4.0 Tracy R. Stow, OH
6/12/2021

Work went well. Not sure if it was engineered correctly. Didn't lift the floor as planned.

Response from Company:

Hi! Thank you for giving us this feedback and for taking the time to write this review. - Ohio Basement Systems

5.0 Bill F. North Benton, OH
6/9/2021

Very well.

Response from Company:

Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Ohio Basement Systems

5.0 William C. Rome, OH
6/9/2021

Excellent job. Came back quickly to resolve a leak issue!

Response from Company:

Hi! Thank [Member Information Removed] for providing this stellar rating! We appreciate [Member Information Removed] taking the time to rate your experience [Member Information Removed] us. - Ohio Basement Systems

5.0 Steve C. Mentor, OH
6/8/2021

my garage had a major flooding issue, they installed French drains around the perimeter and tied the line into a existing well i have on my property, they did a great job and cleaned up after themselves. Now I no longer have puddles making their way through my garage every time it rains, excellent work. i would do business with them again.

Response from Company:

Hi, thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Systems

5.0 Chris M. Cleveland, OH
6/8/2021

WONDERFUL! VERY PLEASED

Response from Company:

Hi, thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Systems

5.0 John P. Amherst, OH
6/8/2021

It went great from Matt the sales men to Brett and his crew and Sean Z. And his crew they all were great professionals.They went over everything and always made sure to ask me if everything looked great which it always did they did a wonderful job

Response from Company:

Thank you for taking the time to leave us such an awesome review, NAME. We always strive to deliver great experiences consistently and we appreciate your feedback! - Ohio Basement Systems

5.0 Drew E. Cuyahoga Falls, OH
6/8/2021

Excellent!

Response from Company:

Hi! We are incredibly grateful that you took the time out of your day to leave us a 5-Star review. - Ohio Basement Systems

3.0 Joshua A. Wooster, OH
6/8/2021

After financing was approved, they failed to schedule work for over 4 months… when they finally got me on the schedule, they did about 2/3 of the work requested, eventually forcing a separate contract for the remaining work, because they submitted the half-done job to the financing company as complete… The work is quality, but the business practice and sales/service decisions are severely lacking…

Response from Company:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we are able to learn more from our customers. We have brought your comments to our management team's attention for their review. - Ohio Basement Systems

5.0 Keith B. Mentor, OH
5/11/2021

Craig, Brett and Ladarius did an outstanding job. Before they started, Craig went over everything they were going to do and how it would work. I asked questions throughout the project and all 3 answered the questions and explained exactly what they were doing. They did a great job cleaning up after the work was complete. I would recommend the 3 for a job anytime.

Response from Company:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Systems

5.0 Brenda M. Akron, OH
5/7/2021

Matt Allen was on time, courteous, and went above and beyond the work I expected

Showing 71-80 of 687 results Showing 0 of 0 results
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Photos

Ohio Basement Authority
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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