Ohio Basement Authority

4.6
687 Verified Reviews
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Corporate Account

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92% Recommended

27 Years In Business

Company Details

Contact

Serving You Locally
Twinsburg, OH 44087
https://ohiobasementauthority.com/

Hours

  • Mon: 7:00 AM - 11:00 PM
  • Tue: 7:00 AM - 11:00 PM
  • Wed: 7:00 AM - 11:00 PM
  • Thu: 7:00 AM - 11:00 PM
  • Fri: 7:00 AM - 11:00 PM
  • Sat: 8:00 AM - 11:00 PM
  • Sun: 10:00 AM - 11:00 PM
View All Details & Credentials

Achievements

Top Rated Professional
Elite Service Professional
Super Service Award
Three Years With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Foundation Repair
  • Basement Waterproofing
  • Crawl Space Repair
  • Concrete Lifting
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
687 Verified Reviews
  • 5
    537
  • 4
    61
  • 3
    19
  • 2
    10
  • 1
    24

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

Write a Review
Showing 121-130 of 687 results
5.0 Bruce G. Cleveland, OH
7/30/2020

Brians crew did a fantastic job. Professional and respectful. Cleaned up before they left. Job looks great!

Response from Company:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Systems.

5.0 Joseph S. Chagrin Falls, OH
7/30/2020

Had water seeping in during heavy rains from where the wall meets the floor in my basement. Approximately 60 ft. Met with the salesman and got a good description of their product and company history. The crew showed up early in the morning. Jay, Roosevelt, and Shane worked hard throughout the day. Very professional. Found some additional issues after they removed drywall. Gave me some pricing and ideas on fixing those issues and kept me informed of overall progress. End of the day the work looks great. Looking forward to a dry basement. Liked the fact that Jay had been with the company for 3 years. Means they treat their people right and you are getting experience. Good closing call with Adam. Great job on the cleanup. Very satisfied.

Response from Company:

Awesome! Thank you for leaving us this review. We will be sure to share with our team members. - Ohio Basement Systems.

5.0 Gary L. Willoughby, OH
7/24/2020

I called Ohio Basement Systems up after scheduling an appointment to have another company come out (you have seen their commercials). The sales man (Sam) showed up with in a day or two (early also), gave me a quote, applied a few discounts which I then agreed to have the work done. Within a day or two, a date was schedule for the following week. Ryan and Shane showed up and went above and beyond leveling up my sidewalk and patio, along with caulking the patio and also provide a few extra tubes of caulk in case there was any settling. The first company called back the next day to confirm they were coming out the next day to provide a quote....I said no need its already done!!! I highly recommend this company! Ryan and Shane did a fantastic job!! I have already recommended them to a few of my neighbors!!!

Response from Company:

We appreciate you taking the time to share about your experience with us! We always love to hear from satisfied customers and we will be sure to share with the team. - Ohio Basement Systems.

5.0 Tom T. Cleveland, OH
7/22/2020

The crew that did the work in my home Le Andrew, Nick & Dan communicated very well the entire day. They were on time. Very personable. Genuine in their care to do a top notch job. Answered all my questions as they worked. Explained everything every step of the way. Completed the work in a time they said they would. Cleaned all areas thoroughly & double checked everything before leaving. I can confidently say this was the best experience I ve ever had with contractors working on my home. I would highly recommend Ohio Basement Systems.

Response from Company:

Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. We will be sure to share this with the team. - Ohio Basement Systems.

5.0 Marjorie D. Northfield, OH
7/13/2020

The crew of Danny did a great job, stuck to the timeline and explained everything.

Response from Company:

Hello! Thank you for trusting us to provide your home with a solution and we appreciate you taking the time out of your day to share the experience you had with us! - Ohio Basement Systems.

5.0 Jeff C. Mentor, OH
6/6/2020

Ohio Basement Systems did their best to provide quality service. Their lead guy worked very hard to insure that. His helpers needed monitoring however! The lead guy made second visit to resolve minor issues. The job required a full day to complete!

Response from Company:

Thank you for trusting us to provide your home with a solution and we appreciate you taking the time out of your day to share the experience you had with us! - Ohio Basement Systems.

5.0 Richard K. Independence, OH
6/2/2020

Excellent job! Craig, Nick and Steve did an efficient and professional job. They were very patient and helpful in explaining all aspects of the job they were performing.

Response from Company:

Thank you very much for your feedback! We're so pleased to hear that you've had a great experience with our team. - Ohio Basement Systems

5.0 Barbara R. Euclid, OH
5/19/2020

I would like to recommend them to others. They were on time and finish in three days.

Response from Company:

Hi! We're glad our team was able to show you an awesome experience and appreciate your review. - Ohio Basement Systems

5.0 Amanda M. Dennison, OH
5/6/2020

I am waiting on them to do the work,but i have an appointment set up.I am sure they will do a good job.

Response from Company:

Hello Amanda. Thank you for bringing this to our attention. We strive to give our customers the best and we are truly sorry for the lack of communication. We have brought your comments to our management team's attention. - Ohio Basement. Systems.

5.0 Dennis J. Oregon, OH
4/26/2020

The concrete leveling was done very professionally and they explained the work all the way through the work.

Response from Company:

Wow! Thank you so much for this stellar review. We are glad our team was able to show you a 5-star experience. - Ohio Basement Systems

Showing 121-130 of 687 results Showing 0 of 0 results
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Photos

Ohio Basement Authority
5
Foundation
6
Crawl Space
5
Concrete
4
Basement

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