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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
31 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- Clogged Drains
- Video Camera Inspections
- Water Heaters - Installation or Repair
- Sewer Line Repair/Replacement
- All Plumbing Repair And Replacement
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 241-250 of 1622 results
4.5
Mary W.
Puyallup, WA
8/2/2023
The service was quick, efficient, and very professional. I appreciated the information regarding what needed to be done as well as the honest answers to all of my questions. Though the project, according to the person (Paul) doing the repairs, could have waited to be completed, I appreciate the fact that it was completed same day with no mess or clean-up needed. The only downside was the cost, but even that was comparable to other given estimates. Yes, having repair work done is very pricy nowadays! That being said, if I am once again not able to do the work myself, this is the company I would use.
Response from Company:
Thank you so much, Mary! We're really grateful for your thoughtful and detailed review. We're thrilled to hear the service was quick, efficient, and professional, and that Paul took the time to clearly explain what needed to be done while answering all your questions honestly?that kind of transparent, respectful communication is something we pride ourselves on. It's especially nice to know you appreciated the same-day completion (even when it could've waited) and that the job site was left clean with no mess behind. We completely understand that plumbing repairs can feel pricey these days, and we truly appreciate your perspective that our cost was comparable to other estimates and still worth it for the quality and convenience. Your decision to choose Rooter-Man again if you ever can't handle a repair yourself means the world to us and the whole team?it's the highest compliment we could receive! Thank YOU for trusting us, for the kind words, and for the strong 4.5-star review. Paul and everyone here will be ready and happy to help anytime you need plumbing support in the future! ? Regards, Lynda with Rooter-man
5.0
Tony K.
Tacoma, WA
8/1/2023
Great job. Would hire again. ?
Response from Company:
Thank you so much, Tony! We're really thrilled to hear you thought it was a great job and that you'd hire us again?that's the best feedback we could ask for and exactly what motivates our team every day. Thank YOU for the kind words and the perfect 5-star review! We'll be right here, ready and happy to help with any future plumbing needs whenever you need us. Looking forward to working with you again! ? Regards, Lynda with Rooter-man
4.5
Douglas K.
Maple Valley, WA
7/31/2023
Said they would be in contact between 2-4, technician came at 1:45, quick assessment of work (change out a faucet) and gave me a price, which was more than I expected, we talked about the components that make up the cost and I was satisfied. Did the work quickly and no mess, very good in the execution of the work.
Response from Company:
Thank you so much, Douglas! We're really glad the technician arrived a bit early (even before the 2-4 window), provided a clear, quick assessment of the faucet change-out, and took the time to walk you through the components that make up the pricing so you felt satisfied and informed. It's great to hear the work was executed quickly, cleanly, and with no mess left behind?that level of care and professionalism is exactly what we aim for on every job. We truly appreciate your understanding about the cost being higher than expected and for sharing your positive experience overall. Thank YOU for trusting Rooter-Man and for the thoughtful 4.5-star review?it means a lot to the team. We'll be right here, ready and happy to help with any future plumbing needs whenever you need us! ? Regards, Lynda with Rooter-man
2.5
Rob and kathy S.
Bonney Lake, WA
7/27/2023
Way too expensive
Response from Company:
Thank you for taking the time to share your feedback, Rob and Kathy. We're truly sorry to hear the cost felt way too expensive for your plumbing project?that's not the experience we want for any customer, and we appreciate you being upfront about it. We always aim to provide fair, transparent pricing based on the materials, expertise, time, and any specialized equipment required, but we completely understand when it doesn't align with expectations. Your honest input helps us continue evaluating how we communicate costs and ensure we're offering the best possible value. Regards, Lynda with Rooter-man
5.0
Nancy F.
Renton, WA
7/24/2023
Rob was very thorough in getting an understanding of the problem. He assessed what the probable cause was and recommended actions we take prior to his coming out. He was right. He was friendly but professional in his dealing with us and very thorough in his work. No more water in the basement, whew - thanks Rooter-Man!
Response from Company:
Thank you so much, Nancy! We're really thrilled to hear Rob took the time to thoroughly understand the issue, accurately assessed the probable cause, and gave you spot-on recommendations for what to try before he even came out?that kind of thoughtful, expert guidance is exactly what sets our team apart. It's fantastic that he was friendly yet professional, super thorough with the work, and got rid of the water in your basement for good. Hearing "No more water in the basement, whew" is music to our ears! Thank YOU for trusting Rooter-Man and for the wonderful 5-star review?it means the world to Rob and the whole team. We're so glad we could help relieve that stress for you. We'll be right here, ready to jump in anytime you need plumbing support in the future! ? Regards, Lynda with Rooter-man
5.0
Chad A.
Landing, NJ
7/21/2023
Great Job by a great family owned business. Jared was the Journeyman plumber that complete the job and he was on time for the appointment. Once on site he did a great assessment of the job and gave a full run down of what would need to be done. Once I gave the green light to proceed he went right to work and completed the entire job professionally and efficiently. The full job consisted of remove old sink and install new sink, faucet, garbage disposal and under sink water filtration system.
Response from Company:
Thank you so much, Chad! We're truly grateful for your detailed and kind review?it means the world to hear such positive feedback about Jared and the entire experience. We're thrilled that Jared arrived on time, provided a thorough assessment and clear explanation of the work needed, and then jumped right in to professionally and efficiently handle the full job: removing the old sink, installing the new sink, faucet, garbage disposal, and under-sink water filtration system. It's fantastic to know everything went smoothly from start to finish! As a family-owned business, comments like yours?calling us a "great family owned business" and praising the great job?really warm our hearts and motivate the whole team. Thank YOU for trusting Rooter-Man with such an important project and for the perfect 5-star review. Jared and everyone here will be ready and happy to help anytime you need plumbing support in the future?we look forward to taking care of you again! ? Regards, Lynda with Rooter-man
4.5
Joel G.
Auburn, WA
7/21/2023
Fast, thorough and very friendly.
Response from Company:
Thank you so much, Joel! We're really glad the team was fast, thorough, and very friendly during your plumbing project?that combination of quick, detailed work with a warm, approachable attitude is exactly what we love delivering to every customer. It means a lot to hear it came through for you! Thank YOU for the kind words and the strong 4.5-star review?we'll be right here, ready and happy to help with any future plumbing needs whenever you need us! ? Regards, Lynda with Rooter-man
5.0
Jim N.
Sumner, WA
7/21/2023
This was an expensive project but necessary for our 100+ year old Craftsman home. The project was completed in one day by a professional, respectful and tidy crew. Special thanks to Rob, Sandeep and Javier!
Response from Company:
Thank you so much, Jim! We're truly grateful for your kind words and really appreciate you taking the time to highlight the team's professionalism, respectfulness, and tidiness?especially on a big, necessary project for your beautiful 100+ year old Craftsman home. Completing everything in just one day while leaving no mess behind is something Rob, Sandeep, and Javier work hard to achieve, and it means the world to hear it came through for you. We completely understand that projects like this can be expensive, but we're so glad the quality and efficiency made it feel worthwhile. Special thanks right back to you for trusting Rooter-Man with such an important part of your historic home! Thank YOU for the wonderful 5-star review?it truly brightens the whole team's day. We'll be right here, ready and happy to help (with Rob, Sandeep, Javier, or any of our crew) whenever you need plumbing support in the future. ? Regards, Lynda with Rooter-man
5.0
Abhi C.
Renton, WA
7/21/2023
Good customer service
Response from Company:
Thank you so much, Abhi! We're really glad you had good customer service during your toilet install or repair?that positive experience from start to finish is exactly what our team works hard to deliver every time. It means a lot to hear you're happy with how things went! Thank YOU for the kind words and the perfect 5-star review?we'll be right here, ready and happy to help with any future plumbing needs whenever you need us! ? Regards, Lynda with Rooter-man
5.0
Abhi C.
Renton, WA
7/21/2023
Good customer service
Response from Company:
Thank you so much, Abhi! We're really glad you had good customer service during your toilet install or repair?that positive experience from start to finish is exactly what our team works hard to deliver every time. It means a lot to hear you're happy with how things went! Thank YOU for the kind words and the perfect 5-star review?we'll be right here, ready and happy to help with any future plumbing needs whenever you need us! ? Regards, Lynda with Rooter-man
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