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- Small Jobs Welcome
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
31 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Clogged Drains
- Video Camera Inspections
- Water Heaters - Installation or Repair
- Sewer Line Repair/Replacement
- All Plumbing Repair And Replacement
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 221-230 of 1622 results
5.0
Cindy S.
Tacoma, WA
10/18/2023
They were professional and arrived on agreed upon time. The repair was completed in just 2.5 hours and was estimated to take 4 hours. They communicated about their findings and explained how to repair the main line problem in an easy way for me to understand. They beat all other estimates I was given. They were honest and very friendly. I will definitely use them for any future plumbing needs in the future.
Response from Company:
Thank you so much, Cindy! We're truly thrilled to hear the team arrived right on time, completed the repair in just 2.5 hours (beating the 4-hour estimate!), communicated clearly about their findings, and explained everything in an easy-to-understand way. It's especially rewarding to know we came in under all the other estimates and that you found us honest, professional, and friendly?that's exactly the experience we strive to deliver every single time. Your decision to make Rooter-Man your go-to for future plumbing needs means the world to us! Thank YOU for the kind words, the trust, and the fantastic 5-star review?we'll be here ready and excited to help whenever you need us again! ? Regards, Lynda Hanson owner of Rooter-man
3.5
Mari R.
Graham, WA
10/17/2023
The work was done quickly and well, but cost about 3 times what I expected. 1 hour = $600
Response from Company:
Thank you for taking the time to leave your review, Mari! We're really glad to hear the work on your plumbing project was done quickly and well?that's always our top priority, and we're happy the results met your expectations on quality. We completely understand your surprise and disappointment with the cost?$600 for an hour of work is a significant amount, and we're sorry it came in much higher than you anticipated. We always aim to provide transparent, fair pricing based on the expertise, parts, equipment, and rapid response involved, but we regret that it didn't align with what you expected. Your honest feedback helps us continue improving how we communicate costs upfront. We truly appreciate you choosing Rooter-Man and for sharing your thoughts so candidly. If there's ever anything we can do to make things right or if you have future plumbing needs, please don't hesitate to reach out?we'd love the opportunity to earn back your full confidence. Thank you again for the review! Regards, Lynda Hanson owner of Rooter-man
5.0
Jamie B.
Kent, WA
10/17/2023
From start to finish, they were great at communicating what the next steps. They answered all of my questions without making me feel stupid about it! Very honest and friendly! I highly recommend!
Response from Company:
Thank you so much, Jamie! We're really thrilled to hear that from start to finish, our team communicated clearly about next steps, answered all your questions patiently and respectfully, and made you feel comfortable throughout the process. Being honest, friendly, and making sure every customer feels valued?no matter the question?is exactly how we want to show up every time. Your high recommendation means the world to us and the whole crew! Thank YOU for trusting Rooter-Man with your plumbing project and for the fantastic 5-star review?we'll be right here, ready and happy to help anytime you need us in the future! ? Regards, Lynda Hanson owner of Rooter-man
4.0
Ben F.
Seattle, WA
10/11/2023
Small local business that came out and got my drain flowing. Nice people.
Response from Company:
Thank you so much, Ben! We're really glad we could get your drain flowing smoothly and that you found our team to be nice people. As a small local business, it means the world to us when folks in the community appreciate the personal touch and trust us with their plumbing needs. Thank YOU for choosing Rooter-Man and for the kind 4-star review?we'll be right here, ready to help anytime you need us again! ? Regards, Lynda Hanson owner of Rooter-man
5.0
Rudy D.
Maple Valley, WA
10/3/2023
Very fast service, the technician was at our home within an hour. The work was done quickly and efficiently, and the area was clean after the job was done. Can't comment on value for the money as I didn't get any other quotes. We had this company install a new toilet last year and were very pleased with the work, so we hired them again.
Response from Company:
Thank you so much, Rudy! We're really thrilled to hear we could get a technician to your home within an hour, complete the work quickly and efficiently, and leave everything clean and tidy afterward?that fast, thorough service with attention to cleanup is something our team takes great pride in. It's wonderful to know this is your second time trusting us (after the toilet install last year) and that we delivered again to your satisfaction. We truly appreciate you coming back and for the kind words and perfect 5-star review?it means a lot to everyone here. Thank YOU for choosing Rooter-Man twice now?we'll be right here, ready to help anytime you need plumbing support in the future! ? Regards, Lynda Hanson owner of Rooter-man
5.0
Tom H.
Pacific, WA
10/3/2023
They took care of the issue
Response from Company:
Thank you so much, Tom! We're really glad we could take care of your plumbing issue quickly and effectively?that's exactly what we aim to do every time. It means a lot to hear you're happy with the results. Thank YOU for the kind words and the 5-star review?we'll be right here ready to help whenever you need us again! ? Regards, Lynda Hanson owner of Rooter-man
5.0
Melinda R.
Puyallup, WA
9/27/2023
Lynda answers her phone so quickly and stated she would give me a free estimate. Their knowledge is great. I've used them twice now.
Response from Company:
Thank you so much, Melinda! We're really thrilled to hear Lynda was quick to answer and offered a free estimate right away?that kind of responsive, helpful communication is something our office team (especially Lynda!) works hard to provide every day. It's wonderful to know our knowledge stood out to you and that you've trusted us twice now?we truly appreciate your repeat business and loyalty. Thank YOU for the kind words and the perfect 5-star review?it means a lot to Lynda and the whole Rooter-Man team. We'll be right here, ready to help with any future plumbing needs whenever you call! ? Regards, Rob Hanson owner of Rooter-man
5.0
Maurice A.
Tacoma, WA
9/27/2023
Paul was an amazing plumber who explained everything. They also worked with my crazy schedule thanks.
Response from Company:
Thank you so much, Maurice! We're really thrilled to hear Paul was amazing and took the time to explain everything clearly?that kind of thorough, customer-focused approach is exactly what we love seeing from our team. We're also so glad we could work around your crazy schedule and still get the job done right. It means a lot that you felt taken care of! Thank YOU for the kind words and the perfect 5-star review?Paul and the whole Rooter-Man team appreciate it tremendously. We'll be right here, ready to help (and flexible with scheduling!) anytime you need plumbing support in the future. ? Regards, Rob Hanson owner of Rooter-man
5.0
Deborah H.
Tacoma, WA
9/26/2023
I appreciated that they came right on time, gave us an estimate, and we're able to do the work right away so the problem was fixed immediately. It was more than I had expected to pay but the diagnosis was right, and they were efficient and very helpful.
Response from Company:
Thank you so much, Deborah! We're really glad we could arrive right on time, provide a clear estimate upfront, and get the work done immediately to fix your plumbing issue without delay?that quick, efficient resolution is exactly what we aim for when customers are dealing with problems. We truly appreciate your understanding about the cost being higher than expected; we always strive for accurate diagnostics and thorough, helpful service to make sure the fix lasts, and it's wonderful to hear you felt the team was efficient and very helpful overall. Thank YOU for trusting Rooter-Man and for taking the time to share your positive experience along with the honest feedback?it means a lot to us. We're here ready and happy to help anytime you need plumbing support in the future! ? Regards, Rob Hanson owner of Rooter-man
5.0
John H.
Gig Harbor, WA
9/26/2023
Tech was very pleasant and knowledgable. They had to order a few things and will need to come back, but the work they did so far has been very good.
Response from Company:
Thank you so much, John! We're really glad to hear the technician was pleasant and knowledgeable?that's exactly the kind of professional, friendly service we aim to provide every time. We appreciate your patience while we get the ordered parts in, and we're happy the work completed so far has met your expectations. We'll make sure the follow-up visit is just as smooth and thorough to get everything finished perfectly. Thank YOU for the kind words and the 5-star review?it means a lot to the team. We'll be looking forward to wrapping this up for you soon and being ready to help with any future plumbing needs! ? Regards, Rob Hanson owner of Rooter-man
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