Rooter-Man

A nice guy and gets job done right the way.

Arrived in a timely manner. Plumber explained what he was doing and also provided tips to prevent future problems.

He seemed a bit bothered because he had gotten a bit lost trying to find our place. When he gave me a quote I immediately informed him that we were not going to pay that amount and I'd feel more comfortable getting more quotes. He then immediately dropped the price $100 and told me how he had driven two hours to get here. That didn't seem like very honest quote the first time around and I didn't appreciate trying to be made guilty of his travel time. He spoke with my husband on the phone and we just wanted it fixed so we went ahead with the $150 quote for the one shower.

Was not an issue they could help with - we ended up mailing the computer system back to the manufacturer for recalibration/repair. We appreciated the advice and no charge visit.

The Plumber was extremely prompt courteous and professional. My problem turned out to be something else in the system which I am not going to repair right now, but he was kind enough to leave me a bid and explain what the problem was as he saw it. I appreciated his time and will use Rooterman for my next plumbing fiasco!

Seemed very knowledgeable, but seemed there was no question that a 11 year old pump needed replacing as opposed to troubleshooting. The price seems a bit hig for the labor to replace the existing pump,

they set up a pump system to get the water out and picked it up the next day.

Rooter-Man called within 5 minutes of me submitting my emergency replace 50 gallon gas water heater project at 7:00ish AM on a Friday. They came to the house before 9 AM, and had the new water heater installed before 1:00 PM. We are very pleased with the work and expertise: Rooter-Man suggested installing a pan and drain underneath the water heater to prevent a future leak from spilling under the wall into the family room (which we learned later in the day was exactly what happened). Only negative was the price: $1995 (incl. tax). Overall satisified and would use again.

on time, profesional, and fixed problem...price was to be expected

I had a completely stopped up pipe. They called immediately after submitting my request online. They were able to schedule me in that day and the technician arrived right on time. He was very knowledgeable and professional and provided excellent advise to not only address my immediate problem but how to better manage things to avoid it in the future. I'm very satisfied.