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Learn about our screening process

12 Years In Business

Company Details

Contact

1751 Pinnacle Dr, Suite 600
McLean, VA 22102

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Home Repairs
  • General Handyman
  • Caprentry
  • Drywall Repairs and Paint Touchup
  • Door Repair and Installation
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.3
1235 Verified Reviews
  • 5
    873
  • 4
    184
  • 3
    70
  • 2
    29
  • 1
    77

Highly rated for

  • Quality
Showing 881-890 of 1235 results
5.0 Matt S. Decatur, GA
1/5/2017

What I thought would be an all day ordeal ended up being 2-3 hours total including the hardware store trip. I ended up needing them to do numerous clerical things like take a picture of what got replaced and itemize/split the receipt after I already paid. Their customer service didn't end after I paid and for that I'll remember the next time I need work done.

Response from Company:

Thank you for the wonderful review! We are happy to hear that everything went well with your project. Call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

5.0 Lissy J. Smyrna, GA
1/5/2017

Response from Company:

Thank you for the review! We are happy to hear that everything went well with your project. Call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

5.0 Robert G. Suwanee, GA
1/4/2017

Excellent communication with scheduling and performing the work. Very happy with the quality of the end result.

Response from Company:

Thank you for the review! We are happy to hear that everything went well with your project. Call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

3.5 Donovan W. Orlando, FL
1/3/2017

Poor communication between scheduling and workers and billing. Requested an after 10am appt., guy showed up at 8AM while we were asleep. Billing department tried to charge twice what was quoted in email. They did honor the quote however. Work was done well and they tried hard to go for the easiest and least expensive solution to solve the problem.

Response from Company:

Thank you for the review! We are happy to hear that everything ultimately went well with your project. As a young start-up company your feedback is critical to our success. I sent our CEO your feedback so we can work together to better streamline some of our processes. Please call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

5.0 Kimberly C. Canton, GA
1/3/2017

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3.5 Steven w. H. Atlanta, GA
1/1/2017

Excellent workmanship. Somewhat less than optimal customer service

Response from Company:

Thank you for the review! We are happy to hear that everything ultimately went well with your project. As a young start-up company your feedback is critical to our success. I sent our CEO your feedback so we can work together to discuss ways we can improve some of our customer service processes. Please call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

4.0 Amanda R. Atlanta, GA
12/31/2016

4.5 Andrew J. Alpharetta, GA
12/30/2016

Very professional, great work and price was reasonable!

Response from Company:

Thank you for the review! We are happy to hear that everything went well with your project. Call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

4.0 Teresa V. Birmingham, AL
12/29/2016

The first technician did not handle the full repairs needed. Pronto was good at communicating and following up; the next tech did the job very well.

Response from Company:

Thank you for the review! We are happy to hear that everything went well with your project. Call, text or email us if you need any help on your next home repair project. Best regards, Pronto.

5.0 Brian p S. Newnan, GA
12/28/2016

Rosany in the office has excellent customer service. The repairman they sent was very friendly and professional. Very Pleased with the work and would hire again and hope I get the same repairman, he was great!!

Response from Company:

Thank you for the amazing review! We are happy to see that everything went well with your project. Call, text or email us if you need any help on your next home repair project. Best regards, Rosany

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
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  9. Identity Verification (SSN)
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  10. Identity Verification (Reverse Phone Lookup)
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