Pronto Home Repairs

When I called to discuss the work, they hung up. Apparently they don't like old ladies. Also, they proceeded with work without sending me an estimate for approval. The estimate came the same day (Monday, 4/20) the work was done. I looked out my window at 8:45 a.m. to see a worker replacing my mailbox. They had come the week before unannounced to apparently do an estimate, but they didn't discuss it with me and the estimate came too late for approval. Some of the blame may be placed on my internet connection, but proceeding without approval is not okay.

Great experience. Josh was super.

Victor showed up on time, completed the work in the time frame they estimated, and kept the cost in line with the quote. He did a very professional job and I'd gladly hire Pronto Pro and Victor again.

The workman did an excellent job. The company charged way too much for a one day job. I was on a deadline, so I agreed.

No comment

the first was a no show i gave them a second chance and it was a great experience glad i did

My experience was great. Both the estimator and the handyman were on time, and very efficient. I had a quote by email within an hour of my estimate. When I called to book the work, got it scheduled for the very next day. Workmanship was excellent.

Came out quickly and gave a fair estimate of work that needed to be done. Work was done quickly and looked pretty good. They were a little sloppy on the painting but would use again

Go with Pronto! Trust me! Pronto contacted me immediately and scheduled a free in-Home estimate. I had a quote before they left my house. And the pricing was VERY reasonable. I received regular updates and reminders via email and text about my upcoming service. And anytime I had questions throughout the process, they were VERY responsive. The day the pros showed up to do the work, it was lightly raining with a chance of heavy thunderstorms threatening throughout the day. I offered for the pro (Jason) to come another day. He insisted on starting the work. And he stayed until the job was finished, in spite of the threat of rain. And the guy who did my quote, Cuyler, along with the Project Manager were in close contact to make sure everything went well on the day of. My before and after pics, and the customer service I received, prove that my money was WELL spent! I highly recommend you try this company.