Pronto Home Repairs

I would hire them for all my handyman needs.

Communication throughout the process was excellent. Pronto was quick to respond and provide a quote. Service was sufficient as a repair.

They are scammers. I was charged a very high amount and the company did do the job the way it was quoted.

Excellent customer service. Gentleman who did the repairs was competent and kind.

Unreal good.

Good work, great service. However, the didn't re-hang door as the frame was not level. I was still charged for the original quote that included this. They did some work to the strike plate so that both doors closed properly, but I'm unsure that this work equaled the original work quote..

Beware. They were very prompt to come out and give me a quote. They also had really nice technology that made it quick and easy to work with. The problem is their misleading pricing and dishonest business practices. They quoted me a price to repair a siding board on the side of my house. Halfway into the job they said they would need to go purchase special materials and also rent a ladder due to the job being higher off the ground than they originally thought. This makes no sense because nothing about the job changed from when it was quoted. They also informed me there would be a significant up charge as a result. After the job was completed, the operations manager asked me to approve the invoice for payment. I attempted to contact him to question some charges such as increased height fee, larger repair than what was actually done, and ladder rental fee. I received no response but my credit card was then charged without my consent! Overall, very dishonest business practices so I will not be using Pronto again.