Pronto Home Repairs

I had the company quote a repair for broken wood on a door frame. I was told they would either cut out the bad section and replace it, or they would replace that side of the frame. When the handyman arrived, he just recommended a metal bracket that goes over it and putty the wood. I agreed to the work. It didn't take very long at all, but after it was all done, Pronto insisted on charging me the full quoted price - originally for repairing the wood on frame. That work would have taken much longer and that's what I would have preferred had I known the band-aid was not going to be cheaper. This company also requires your credit card at the time you make an appointment, which I believe should have been a red flag that I overlooked at the time. To be fair, the company was extremely easy to communicate with. The sales team was on top of it, and texting pictures prior to the quote was very convenient. The handyman who came out was very knowledgeable and professional, though I feel like he should have disclosed that the fix he proposed would still be the same price. Be careful if you use them however, because I would likely have been able to pay less than half what I ended up paying.

They came on time and did good work. The work was done with care, because the glass sliding door is heavy. Would recommend them to friends. The Tech did a good job. Thanks

excellent workmanship. Tech (Heber) was knowledgeable and kept me informed with his actions until completed. Good customer support as well. Highly recommended. A bit pricey but paying for quality is well worth it.

They did a pretty decent job repairing a hole for me. Due to an emergency they had to cancel the first appointment. The cost was a little high but they assured me that their quality would exceed any other company. In the end the quality was decent, but I had to do some clean up and repaint. Great customer service. Thanks.

I gave used this company twice. They are fast, thorough and the work is high quality. I will use them again.

Would hire in a heartbeat

Pronto pros were exceptional. Prompt and courteous, they did excellent work and even came back a second time to patch something to ensure we were happy.

We needed an exterior door frame fixed due to damage. Upon initial phone contact, while discussing the repair, Pronto took the time to have me text a couple of pictures and discuss the damage and the options. The quote was very reasonable. The gentlemen who showed up to do the repair was very professional, performed the work quickly and quite satisfactorily. I'll definitely try Pronto again.

Pronto did a follow up and called to make sure the work was done to our satisfaction. Very professional service.