Pronto Home Repairs

HomeAdvisor Screened & Approved

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88% Recommended

12 Years In Business

Company Details

Contact

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1751 Pinnacle Dr, Suite 600
McLean, VA 22102

Hours

Mon: —
Tue: —
Wed: —
Thu: —
Fri: —

Sat: —
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Achievements

Service Details

Residential Work
Commercial Work

Areas of Expertise

Home Repairs
General Handyman
Caprentry
Drywall Repairs and Paint Touchup
Door Repair and Installation

View All Offerings and Cities Served

Cost Information

Free Estimates
Credit Cards Accepted

Ratings

4.3

1235 Verified Reviews

5

873
4

184
3

70
2

29
1

77

Highly rated for

Quality

Reviews

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Showing 101-110 of 1235 results

5.0 Sharon Z. Atlanta, GA

3/7/2019

Hire a Handyman

He was prompt, knowledgeable, professional, courteous, efficient, and extremely well priced. I will definitely use him again

Response from Company:

Sharon, thank you for taking the time to share your experience with us and our Pronto Pro! We're so happy you had a great experience and we look forward to helping you out in the future!

4.5 Zack A. Decatur, GA

3/1/2019

Hire a Handyman

N/A

Response from Company:

Thank you for the 4.5-star review, Zack!

4.5 Jennifer B. Marietta, GA

2/28/2019

Install or Replace Interior Doors

Very professional. Quote scheduled quickly and scheduling work was very convienient. Communication was excellent. Arrived on time and did a great job.

Response from Company:

Jennifer, Thank you for the feedback! Happy to hear that you were satisfied with our service and we hope to work with you in the near future. Let us know if you need help with any future projects.

5.0 Millie A. Atlanta, GA

2/27/2019

Hire a Handyman

He did a great job!

Response from Company:

Millie, thank you for the kind words! We're so glad to hear you had a wonderful experience and we can't wait to work with you again!

5.0 Emma P. Durham, NC

2/22/2019

Hire a Handyman

After some initial scheduling issues, we were able to get them out to the house to install a new slab front door. We had gotten previous quotes ranging from $500-1000 to install this door...CRAZY. I was so pleasantly surprised when they quoted $279, and that is exactly what it was. Our handyman worked through the day in awful rain and cold and got it done. We will definitely hire them again for future needs

Response from Company:

Emma, thank you for taking the time to share your experience with us and our Pronto Pro! We're so happy you had a great experience and we look forward to helping you out in the future!

1.5 Jennifer G. Atlanta, GA

2/18/2019

Replace or Repair Grout

I had some repairs needed due to a leaking shower. The work was done well and the price was good. The laborer that completed the work broke a glass table top while working and stated he would return with replacement glass, which he has not done. I did note the damage when I completed the survey the day the work was finished. There was a dumpster dropped for the project that is still sitting outside my home nearly 2 months later. I have tried to send messages through HomeAdvisor with no response from the company. I was really happy with the work but the customer service is definitely lacking.

Response from Company:

Hi Jennifer, thank you for sharing your feedback, both positive and constructive. We are glad that you are satisfied with the work completed. We apologize for the less than excellent customer service. We have reached out to Arrow Waste to pick up the dumpster. Our Ops manager left a voicemail on 02/19/2019 and sent a follow-up sms. Please give us a call back at your earliest convenience at 404-XXX option 2, or email us at help@prXXXX.

5.0 Susan M. Atlanta, GA

2/15/2019

Repair Drywall

I was able to get an estimate the day after contacting them and a gentleman was out the day after the estimate to do the repair. He arrived in the time frame I was given and was very professional. The repair was higher than the estimate, but I have an older house and that was not unexpected. I was kept informed during the process. I anticipate using this company in future for some additional repairs.

Response from Company:

Susan, Thank you so much for the kind words and we're so happy to hear you had a great experience! Please feel free to reach out again in the future. We would love to work with you again!

1.0 Beverly L. Reston, VA

2/13/2019

Install or Replace Weatherstripping

I am not sure how Pronto Pro received a score of 4.7 before I hired them to weather stripped my windows and doors. 2 weeks later and windows have not been done but they billed my credit card the full amount and not returning my calls. Very disappointed with Taylor and Sebastian who promised someone would call me back. I had to contact my credit card company to dispute the charges and will notify BBB net. I am just thankful they did not have access to my checking account!!!?

Response from Company:

Hi Beverly! First of all, I'd like to apologize for your less than excellent experience. Our GM processed a refund on 02/13/2019. We appreciate you taking the time to share your feedback as this helps us continue to improve.

5.0 Irene R. Kennesaw, GA

2/10/2019

Install Interior Trim and Decorative Moldings

Quality of work performed was outstanding! Highly recommend.

Response from Company:

Irene, thank you for the wonderful review! We are happy to hear that everything went well with your project. Call, text or email us if you need any help on your next home repair project.

5.0 Ebony M. Atlanta, GA

2/9/2019

Install Interior Trim and Decorative Moldings

I'm happy with the results.

Response from Company:

Ebony, thank you for the great feedback! Happy to hear that you were satisfied with our service and we hope to work with you in the near future. Let us know if you need help with any future projects.

Showing 101-110 of 1235 results Showing 0 of 0 results

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