Pronto Home Repairs

good work on time very pleasant did good work happy with all they did

Very courteous and professional service. Technician was very good at patching and repairing a hole left in the kitchen drywall ceiling due to a plumbing repair. They additionally fixed some rotten windows wood trims and a door frame. Repairs were impeccable. Will definitely hire them again for future projects and recommend them to my friends.

NA

Pronto is professional, assessed what was needed and performed the job quickly, professionally and as on budget.

Very Friendly and responded quickly!

I wish I could give them 0 stars. The guy sent out to do the repair came to do the wrong job - I asked for them to replace drywall, and he came to paint it. He didn't seem to understand that there was moldy sheetrock that had to be removed. There was a major language barrier, and I kept having to talk to Sean in the main office. When my faucet was installed incorrectly, that was the last straw. While I don't speak Spanish well, I understand it very well. The contractor kept saying that he'd installed it right, and he didn't know what I wanted him to do. I had told him several times that the faucet was not seated correctly, and wasn't straight. I had to tell him to leave. I couldn't let him do anything else wrong. I now have a huge hole in my ceiling, which is letting in heated air from the attic. We had to finish installing the faucet ourselves. After I called the office and told them I would not pay for any of the labor and I would leave bad reviews online, they agreed to not charge me. Do not hire this company.

Great service.

Jimmy was extremely helpful in coordinating the work that needed to be done. He sent me before and after photos, and provided excellent customer service. The quality of work was excellent, and I would definitely recommend Pronto Home Repairs to others. Thanks HomeAdvisor.com for providing me with the name of this company.

My repairman from Pronto showed up on time and quickly assessed the extent of damage in my roof overhang/soffit. He explained the necessary repair and wood he'd need to complete the job. I had the wood on hand, so he was able to get to work immediately.

Disappointed that the concrete slab which is at the top of a hill was not anchored deep in the soil to prevent it from washing away which is why it was replaced in the first place. The work looks nice but after a few good rains I'm afraid I will need to do this again.