The Service Professor, Inc. - HVAC

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48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 811-820 of 849 results
N/A Shane C. Grand Rapids, MI
1/21/2013

We paid too much and received so little. The technician was nice, but he accidentally drilled a hole in our 80 year old mantle. We also do not like the fact that they charge $60 to come out and give a quote/estimate. We decided to hire the Service Professor for our project because they were one of the only companies around to complete our specific job.

Response from Company:

We are so sorry that happened! I understand that your technician was very apologetic and gave you a credit for the materials to fix your mantle. He let the office staff know of his mistake, and feels awful that it had happened. If there is anything we can do further, please call me personally to discuss. As far that the $59 Service Charge, we like to let our customers know up front about that charge, unlike other companies that increase the cost of services. We are a 33 year company with 6 office staff to better serve your needs timely and efficiently. Again, if there is anything I can do further, please give me a call. Erika

N/A Shirley P. Wyoming, MI
1/16/2013

Very polite, friendly, thorough, fixed the switch, and did a good job.

Response from Company:

Thank you for your kind words. We are glad we were able to help. Enjoy your week!

N/A Cy C. Grand Rapids, MI
1/8/2013

Fast response and service with a proficient, knowledgeable electrician.

N/A Daryl S. Wyoming, MI
12/30/2012

Quick response and excellent service!

N/A Kevin B. Caledonia, MI
12/29/2012

Dan was a true professional. Our issue was a tough one but Dan never gave up and solved the problem. I would recommend the Service Professor to anyone needing electrical work done.

N/A Doug A. Marion, MI
12/20/2012

Paul was great to work with!

N/A Michael D. Grand Rapids, MI
12/5/2012

Work completed nicely, without tearing up the drywall.

N/A Janet S. Grand Rapids, MI
11/24/2012

The electrician arrived on time as scheduled and worked until the job was completed, even though it became apparent that more work was needed than was originally scheduled. I will definitely seek help from the same electrician for future projects.

N/A Valerie F. Grand Rapids, MI
10/30/2012

Serviceman came and fixed the problem the same day I called.

N/A Laura C. Grand Rapids, MI
8/9/2012

The electrician who showed up spent so much time talking about himself that he didn't assess the job to be done properly. Hence he had to return a week later to finish what really needed to be done. I thought the charge was exorbitant for the work that was actually done.

Photos

The Service Professor, Inc. - HVAC
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Water Service

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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