The Service Professor, Inc. - HVAC

4.6
849 Verified Reviews
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93% Recommended

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Seal of Approval
Top Rated Professional
Elite Service Professional
One Year With HomeAdvisor
100 Homeowner Reviews

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality

Reviews

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Showing 641-650 of 849 results
5.0 Michele B. Wyoming, MI
2/16/2016

Great workmanship and quality. He let me know when he ran into snags and what my choices were. I like that.

5.0 Joyce M. Alto, MI
2/9/2016

Fixed two outlets and one switch. They were great. On time, very polite and friendly. Felt very comfortable with Roger in my home

5.0 Robert M. Wyoming, MI
2/7/2016

very good work charged by the job so I am assuming prices were a little higher

3.5 James M. Jenison, MI
2/6/2016

The quotes provided were a bit inflated, especially the parts cost. Beyond that, the technician was very knowledgeable and did an excellent job. I would hire them again

4.5 Dale C. Holland, MI
2/4/2016

Service was prompt and professional. Very courteous every time I talked to them. The electrician was very courteous, professional and had good ideas. He worked well into the evening to complete the work. He had good ideas and paid attention to detail. He was a big reason we decided to go with them. I had a quote for a little less (also a quality company) but felt it was worth it to pay a little premium to have the work done promptly.

5.0 Timothy M. New Haven, MI
2/3/2016

Service tech was on time, very professional and would hire again.

5.0 Jim C. Grand Rapids, MI
2/2/2016

The service was professional at a fair price and the electrician had good suggestions I had not considered, but he was right so I accepted his suggestions. I also registered for their maintenance plan which is $9.99 a month, half of what I had been paying another HVAC company for a number of years. I would not hesitate to use The Service Professor again and ask for Electrician Tony Burns by name.

5.0 Jenna D. Grand Rapids, MI
1/29/2016

Staff was very professional and helpful.

5.0 Deb T. Grand Rapids, MI
1/27/2016

Our furnace went out on Saturday night in January and we woke up to a very cold house. I called first thing Sunday morning and we were already third in line with other calls that morning. Although our service man wasn't able to get here until about 4 pm, he did not leave until he had our heat back on. He was cordial and professional and knew his trade well. Will definitely hire them again.

5.0 Kristi G. Grand Rapids, MI
1/21/2016

I had Roger S. out for my annual electrical inspection. Roger is a fantastic professional who is very courteous and takes the time to chat with his customers to get to know them. I enjoyed swapping stories with him and learning about his family as well! Best part is they don't try to sell you anything you don't need. No pressure what so ever!! If they see anything they make a recommendation, and leave it at that. Zero pressure. Many times they tell me everything looks great and they see no problems or issues. It's great to know they are not in my home just to sell me something. I appreciate everything!! I have never had a bad experience with The Service Professor technicians or the customer service Dept. I will continue to call them for all my needs, and highly recommend them to both family and friends!!!

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The Service Professor, Inc. - HVAC
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