- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Heating and Cooling
- Furnace Repair
- Heat Pump Repair & Installation
- Competitive Pricing
- Satisfaction Guarantee
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 481-490 of 849 results
5.0
Jim A.
Caledonia, MI
8/8/2017
Good service
Response from Company:
Thank you for the review of our 5 star service!
3.0
Edith F.
Grand Rapids, MI
8/4/2017
The work was very professional. What I didn't like was not getting an itemized bill. And I feel for the time spent working on the project (Replace toilet ring) the charges were to high. There was a $59 trip charge and IF he spent 2 hours working WHICH I DON'T THINK HE DID and he charged $304. that means his labor rate less parts (Ring Pricing $10-12) is more than $112. That said what I disliked mostly was the Pro. taking unauthorized pictures of other things in the house such as the electrical system when he was there to fix the toilet. He spent a lot of time trying to up sell other plumbing.
3.0
Ron V.
Lake Havasu City, AZ
8/4/2017
I hired this company to repair leaking toilet & leaking bathroom faucet. They replaced rubber o- rings on faucet & gasket between toilet & tank. No mention of cost for O-rings & gasket for toilet. Charged me 365.00 for service. Won't be calling them again. Could of bought new toilet & bathroom faucet for that price.
1.5
Frank T.
Hudsonville, MI
8/1/2017
I was shown three quotes. None of the quotes listed labor or parts. They only listed a total. I asked about a better breakdown of the labor and parts and he said that they don't do it that way. It cost me over $500 for about one hour of labor and approximately $50 worth of parts. Their pricing is outrageous and their quotes were very misleading. I would not use this company again.
Response from Company:
Hi Frank, we appreciate your business and would like to thank you for the opportunity to serve you. When a customer invites us into his or her home, we do everything we can to ensure they understand the problem they're experiencing, as well as available options for resolving the issue. Our technician arrives with everything he needs to complete nearly any project and every option we provide includes up-front pricing. Our goal is to empower customers with knowledge so they select the option that best fits their home and budget, even if that means working with another company. We sincerely appreciate the opportunity to care for your home, and we hope our high-quality work and exceptional customer service will lead you to call us again should you need work completed in the future.
4.0
Michelle C.
Howard City, MI
8/1/2017
Fast, friendly, prompt service. Jim went the extra mile and was great to work with!
Response from Company:
Thank you for the review!
4.5
Gwenda M.
Saline, MI
8/1/2017
Appreciated the same day service when they were already completely booked...found a difficult problem and fixed it. Would use them again.
Response from Company:
Thanks for the review! We appreciate feedback from our customers and are glad we could help. We look forward to serving you again in the future.
5.0
Becki H.
Grand Rapids, MI
7/26/2017
Can I just say "Awesome Service."
Response from Company:
Why yes Becki, yes you can! Thank you for leaving a review! We strive to deliver 5 star service at every point of the process, from the first phone call to scheduling, dispatch, service and the follow up call. Keep us in mind for all of your electrical, plumbing, sewer, and heating & cooling service needs and we hope to wow you again in the future.
5.0
Becki H.
Grand Rapids, MI
7/26/2017
Very informative, nice, helpful and responded to my questions wonderfully.
Response from Company:
Thanks for the review Becki!
5.0
Alyssa M.
Holland, MI
7/24/2017
We hired service professors to fix our ac. Scott did a fantastic job and answered all of our question! We are also using them again to fix a plumbing leak this week. Very happy with their work so far
Response from Company:
Hi Alyssa, thank you for the review. We are glad that you've chosen Service Professor as your home service repair professionals! Keep us in mind for future needs and we look forward to serving you again.
4.0
Richard W.
Utica, MI
7/18/2017
They did the job I hired them to perform. Compared to other services, knowledge of the tech and customer service were outstanding. Prices were a little higher than I am used too. But prices are disclosed up front and options are provided for the homeowner. No complaints, really.
Response from Company:
Hi Richard, thank you for the review! Glad we were able to help you out and we look forward to serving you again in the future.
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