- Residential Work
- Commercial Work
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This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Heating and Cooling
- Furnace Repair
- Heat Pump Repair & Installation
- Competitive Pricing
- Satisfaction Guarantee
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 801-810 of 849 results
2.0
Amber L.
Grand Rapids, MI
8/2/2013
Getting the appointment for the same day was very easy. But I never got a call to notify that he was on his way over. After he looked at the problem gas line he told me he had to price the work. So he went and sat in his truck for 45 minutes. Came back in, dropped off some tools and then drove off. He gave me one price at first and I said okay. He came back after the work with a lower price. He couldn't have come off as more shady. I asked for an itemized list. He went back to his truck and filled in 2 numbers that equaled the larger cost. He kept saying "I came here to help you" PUSHY
Response from Company:
Thank you for bringing your concerns to our attention, we sincerely apologize for not providing you with a call ahead, and for the pushy attitude. Both of these issues were addressed with our entire staff. Our technicians fully evaluate your home system, not just the problem-at-hand to make sure there aren't additional issues. Our technician went to his truck to make sure every part needed was fairly and accurately priced and on his truck. If the price was lower than what he quoted in the beginning, then one or more items he intended to replace turned out to be in working order. Please call us directly if you have additional concerns.
5.0
Jonathan P.
Ada, MI
7/28/2013
It was so easy to get an appoitment, they were right on time and fixed the mess of four switches in a single box of old wires. Our tech was very personable, intelligent and knowledgable he had it fixed in less than an hour. He is now my best friend and I have him on my speed dial for the next project that cmes up. The office followed up to see if I was satisfied as well.
Response from Company:
Thank you Jonathan for the kind words. We are glad we were able to help with your electrical issues. Your technician is a just as you mentioned, personable, intelligent and knowledgeable. We are glad he is part of our team. Enjoy your day and thank you for your business.
5.0
David C.
Greenville, MI
7/23/2013
Paul was very helpful and bent over backwards to provide what we needed. He explained everything in detail to my wife then waited a few minutes until I got home and explained everything again. The office called to connect with us before and after services to make sure we were informed and happy with their services.
Response from Company:
Thank you for the feedback David. We are glad your experience was 5-star! Paul is a wonderful technician. We are glad he is part of our team. Enjoy your day~
5.0
Betty and wayne M.
Grand Rapids, MI
6/26/2013
Prompt return call and scheduling. Let me know in advance when the technician was coming. Followed up to make sure things were good.
N/A
Mark C.
Grand Rapids, MI
5/30/2013
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Response from Company:
Thank you mark for the high rating. We appreciate your business!
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Philip R.
Grand Rapids, MI
5/29/2013
Very professional staff and completed the work to our satisfaction.
Response from Company:
Thank you for the kind words regarding the service you received. We appreciate your patronage.
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Jens F.
Grand Rapids, MI
5/24/2013
Good work, great service
Response from Company:
Thank you for your business. We appreciate your positive feedback!
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Kerry G.
Grand Rapids, MI
5/16/2013
Very proficient technician with good ideas and execution of fairly unusual and difficult situation. A little expensive but assuming quality of work lasts should realize fair value ( meaning high quality at fair price)
Response from Company:
Thank you for your business Kerry. We appreciate the feedback you provided. I will be sure to pass the comments along to your technician as well.
N/A
Cheryle M.
Grand Rapids, MI
5/2/2013
My appointment time was delayed & I had to call twice to make sure I was still on the schedule. That was really my only complaint. They answered my request for service very quickly, the serviceman was friendly & did a good job.
Response from Company:
Thank you for your feedback Cheryle. I apologize we were not proactive on keeping you posted on your technicians arrival. We will work on that. We appreciate your patronage and glad we could help with your plumbing repairs.
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Mike W.
Grand Rapids, MI
2/24/2013
Jim was prompt and very professional. He did everything I asked and even suggested additional services. (one of which I decided to take advantage of [smoke alarm system]. Pricing was pretty good but certainly not cheap! I would definitely think of using them again.
Response from Company:
Thank you for the kind words regarding Jim and the service you received. We appreciate the feedback and will pass along your comments to Jim. Thank you for your patronage! Enjoy your day.
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