The Service Professor, Inc. - HVAC

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Learn about our screening process

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 261-270 of 849 results
5.0 Nancy C. Belmont, MI
7/29/2020

Very reliable, polite and informative. Top notch quality and service.

Response from Company:

Thanks Nancy! We appreciate the feedback of your AC Install! Top notch quality and service is always our goal! We look forward to serving you again in the future!

5.0 Susan H. Byron Center, MI
7/29/2020

Very professional and kept pricing that quoted.

5.0 Susan H. Byron Center, MI
7/29/2020

Professional, kept working hard to unclogging the drains. It wasn t a simple job. Stuck to the quoted price! Very pleased and would use them again!

Response from Company:

Thanks for the five-star rating, Susan! We are glad to hear that we were able to tackle that drain and get it back to doing its job! Our technicians won't stop until the job is done! We appreciate the feedback and look forward to serving all of your home service needs in the future!

5.0 Bruce J. Grand Rapids, MI
7/24/2020

Very Courteous and considerate tech

Response from Company:

Thanks for the five-stars, Bruce! Courteous and considerate feedback is always great to hear! Thanks again, we look forward to serving you again!

5.0 Latasha P. Grand Rapids, MI
7/23/2020

Dan and his apprentice Andrew were extremely helpful and they went above and beyond my expectations. Dan cleaned the floor where the toilet leaked (which I did not expect him to clean) before installing the new toilet. They were quick and efficient and I was surprised to have the installation done on the same day as the inspection / consultation. I highly recommend these guys for your plumbing needs.

Response from Company:

Thank you for the five-star review of Dan and Andrew, Latasha! Going above and beyond is our specialty! We appreciate your feedback and recommendation and look forward to serving all of your heating, cooling, electrical, plumbing, and drain clearing needs in the future!

5.0 Mary ann S. Grand Rapids, MI
7/20/2020

We had a weekend electrical issue and reached out to Service Professor. They answered the phone and said they could help! Our service tech John was on-time and appropriately masked for COVID-19. Turned out it was operator error on our part, but since we had to pay for the service call, John asked if we had any other issues while he was here. He was able to diagnose and troubleshoot a number of small issues. He was incredibly knowledgeable, pleasant and professional. We've scheduled an appointment to have Service Professor come back to help with some bigger projects. The price was very reasonable -- but it's invaluable to have someone respond after hours on a weekend when it's urgent. Service Professor will be our go-to from here on out!

Response from Company:

Thanks for the five-star review of John! We are glad that he was able to stop by and help out with a couple of small projects this weekend and get you scheduled to take care of a couple bigger ones! We look forward to being your go-to home service company for many years to come.

5.0 Brandon E. Byron Center, MI
6/24/2020

Response from Company:

Thanks for the five-stars, Brandon! We're happy to hear we were able to help out with that slow drain and we look forward to serving you again!

5.0 Anna B. Grand Rapids, MI
5/22/2020

Prompt service, additional quotes and solid advice.

Response from Company:

We appreciate the five-star review, Anna! We look forward to serving all of your heating, cooling, electrical, plumbing, and duct cleaning needs in the future!

5.0 Jeanie O. Grand Rapids, MI
5/16/2020

Very prompt and timely service with professional customer service.

Response from Company:

Thanks for the great five-star review, Jeanie! We look forward to delivering prompt and timely service for years to come!

5.0 Rolf B. Caledonia, MI
5/13/2020

Response from Company:

Thanks for the five-star review, Rolf!

Photos

The Service Professor, Inc. - HVAC
15
Random Photos of Crew
2
Water Service

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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