- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process93% Recommended
48 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
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Achievements
Service Details
Areas of Expertise
- Heating and Cooling
- Furnace Repair
- Heat Pump Repair & Installation
- Competitive Pricing
- Satisfaction Guarantee
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a Review
Showing 301-310 of 849 results
0.50
Michael G.
Allegan, MI
10/18/2019
Will grossly overcharge for services rendered. Prey on seniors and inexperienced. Will try to sell other services than the project on hand. Customer service essentially says, too bad, you should not have gone ahead with the repairs with us when I found out what reasonable and customary rates were for this job. Do not use under any circumstances.
Response from Company:
Michael, thank you for taking the time to provide us with feedback. As always, we value our customer's perspective so we can continue to learn and grow from experiences. We understand your frustration with receiving a higher-priced invoice than expected. Our top priority is keeping your home up to safety standards and the comfort level you desire. We do hold quality, comfort, and safety as paramount factors when it comes to servicing our customer's homes. We always give upfront pricing before completing any work so you know what to expect. We hope we can earn your trust back, and invite you to give us a call anytime to discuss your experience further. We appreciate your time and wish you all the best.
5.0
Mark W.
Comstock Park, MI
10/10/2019
Fast response
Response from Company:
Mark, thank you for the 5-star review! Timely service is what we're all about. Looking forward to serving you again.
5.0
Jessica G.
Roscommon, MI
10/5/2019
Response from Company:
Jessica, thank for your for 5-star review!
5.0
Cheryl C.
Mount Pleasant, MI
10/2/2019
Dylan and Garrett did a thorough cleaning of my glogged sink. Dylan explained what he found and what he was going to do to resolve the problem. They were both friendly, courteous and professional. They answered all my questions in laymen terms. I was given the cost before the work was done and because I have a maintenance agreement with Service Professor, I was told the benefits I was receiving. I am totally satisfied and would highly recommend Service Professors to anyone.
Response from Company:
Cheryl, thank you for the 5-star review and the kind words about Dylan and Garrett. They are certainly great at going above and beyond for their customers! We are honored to have you as one of our MVP members, and look forward to serving all of your heating, cooling, electrical, duct cleaning, drain, and plumbing needs!
5.0
Tim G.
Grand Rapids, MI
9/18/2019
Service Professor was up front and honest right from the start. We had our vintage 1985 gas furnace replaced with a 92% efficient new model and air. While they were here they also replaced our water heater ( also 1985 vintage ), and an electrical upgrade. Now were "up to code".
Response from Company:
Tim, thank you for the 5-star review! Glad your house is up to code and you received great service! We're here for all of your heating, cooling, plumbing, electrical, drain, and duct cleaning needs!
5.0
Roxanne B.
Grand Rapids, MI
9/15/2019
Corey was a great service tech!! He went above and beyond. Great company
Response from Company:
Roxanne, thank you for writing Corey a great 5-star review! Going above and beyond for customers is what he is all about. We look forward to serving you again!
5.0
Joe O.
Grand Rapids, MI
9/10/2019
They did well
Response from Company:
Joe, thank you for the 5* review! We look forward to serving all of your heating, cooling, plumbing, electrical, drain, and duct cleaning needs!
5.0
James P.
Grand Rapids, MI
9/9/2019
The service techs were very knowledgeable. I had a clogged drain system. He had it draining again in no time. He also noticed other issues that we discussed. We will be working again on another project in the near future.
Response from Company:
James, thank you for the 5* review! We are glad your drain was running again in no time! We are here for all of your plumbing, drain, heating, cooling, electrical, and duct cleaning needs!
3.0
Rose R.
Allendale, MI
9/3/2019
It was over priced and for a 30 minute job he charged us over $300.00.
Response from Company:
Rose, thank you for taking the time to provide feedback. Receiving a higher than expected invoice is certainly frustrating. Please give us a call to go over the details of your invoice, so we may answer and address any questions/concerns you may have. You also rated quality and customer service with lower ratings - please inform us as to how these items did not meet your expectations. We value our customer's feedback and will use it to improve our services. Thank you for your time.
5.0
Gene F.
Allendale, MI
8/27/2019
They did a great job!
Response from Company:
Hi Mister J. Thanks for the 5-star review! We are here for all your heating, cooling, plumbing, electrical, drain, and duct cleaning needs!
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