The Service Professor, Inc. - HVAC

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Learn about our screening process

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 771-780 of 849 results
5.0 Colleen S. Howard City, MI
9/12/2014

fast and professional, the kind of service you used to expect but now is rare. very pleased

Response from Company:

Thank you for the outstanding review! Everything you've mentioned about our visit to your home is exactly what we train our technicians and expect them to do each and every visit. We are pleased that our HVAC technician exceeded your expectations and look forward to sending him, or any of our electrical, plumbing, heating and cooling technicians to your home again for future needs! Have a wonderful week and thank you again for choosing The Service Professor.

4.0 Eric B. Jenison, MI
9/11/2014

Good work! Higher cost than expected

Response from Company:

Thank you for choosing The Service Professor for your electrical needs. We often hear customers calling us to fix a recurring problem that others couldn't fix with their cheaper pricing, and how our competition estimated work to be done over the phone, or gave a free in-home estimate. Unfortunately, once the work was completed they discovered the price went up due to "hidden" charges. You will never have that happen with The Service Professor with our up-front pricing options putting you in control of how much you spend. Please feel free to call again for future electrical, plumbing, heating and cooling needs. Have a great week.

5.0 Clara R. Grand Rapids, MI
9/8/2014

Electrician Jake was very professional, informative, patient & thorough. He worked well with our insurance agency. Office staff person who helped schedule the appointment was very very helpful and courteous to my myself and my family.

Response from Company:

Thank you Louise for the glowing review! Not many of our customers take the time to point out the wonderful Customer Service they receive before our technician enters the house to include the service they received over the phone. We are pleased that you enjoyed having Jake out to your home, and remember that you can ask for him again in the future for additional needs too. We also have great plumbers, heating and cooling technicians who can give you the same great experience making it simple to get all of your home systems serviced and maintained for years. Have a great week!

4.0 Steven G. Grand Rapids, MI
8/24/2014

Jake was absolutely meticulous in his installation of my outlets and cable boxes. The final results were excellent. I thought the cost was higher than it should be, but I would use them again because the results were worth it.

Response from Company:

Thank you Steven for the kind review of Jake's work. Although The Service Professor isn't the cheapest company in West Michigan, many of our competitors choose to buy materials from the stores you shop in. At The Service Professor, we stock our vehicles with custom supplier materials and appliances made the old fashioned way without all of the plastic, mass-produced parts that don't last. We can't same the same thing of our competitors, so please be aware that saving money on electrical, plumbing, heating & cooling services today, could mean repeat calls to fix the same issues sooner than you would like! Please call again if you need us!

4.3 Kirt G. Wyoming, MI
8/23/2014

This mobile user did not provide any additional comments.

Response from Company:

Thank you for your review. Our electricians treat each home they enter as though it belongs to a family member. We strive to provide the best 'red carpet' services in West Michigan. Please contact us again if you ever need additional electrical services and remember that we also have wonderful plumbing, heating and cooling technicians as well. Have a great week.

5.0 Robin M. Williamston, MI
8/23/2014

they were very professional and took good care of us and got the job done well!!

Response from Company:

Thank you for reviewing us on Home Advisor James. Taking good care of each customer is how we've been able to become a premier service company! Call us anytime for future plumbing needs, we answer our phones 24 hours a day. You can also reach out if you need electrical, heating and cooling services too! Thank you again for choosing The Service Professor and we look forward to visiting your home again.

4.0 Fred H. Grand Rapids, MI
8/21/2014

Very professional and was the first to call after I went on line to search for service.

Response from Company:

Thank you for the review Fred, everyone at The Service Professor keeps the customer in mind at all times. We feel it is important to meet each person's needs as quickly as possible and to do the work right the very first time. This is why we stand behind every job we do. We hope that you call on us again in the future if you need more plumbing service work, and remember that we also have outstanding electricians and Heating/Cooling technicians too! Thank you again and have a great weekend.

4.0 Mary S. Grand Rapids, MI
8/19/2014

We had an electrical installation and a plumbing repair. Both gentlemen did an excellent job. I will hire them again for further projects.

Response from Company:

Thank you for reviewing our electrician and plumber! It is endorsements like yours that help people decide on which company they want to service their home or businesses electrical, plumbing, heating and cooling systems. Our business started in 1978 & we've succeeded mainly due to customers sharing their experiences with others. We look forward to sending our technicians back out whenever you need us again. Have a great week!

5.0 Barbara C. Grand Rapids, MI
8/13/2014

Jason assured me that there was no leak where I suspected there might be. Put my mind at ease, and that's worth a great deal.

Response from Company:

Thank you for taking time out of your day to post this review about our plumbing technician, Jason. You are so right about living in your own home with peace of mind! At The Service Professor, we care about your home systems as if they were our own. This is what makes our company feel more like family. Please call us for any future plumbing needs and we'll help get Jason back out to you, and know we also have great electricians and HVAC technicians if you ever need your electrical, heating and cooling systems serviced. Have a wonderful day.

5.0 Suzanne L. Grand Rapids, MI
8/13/2014

Very friendly. Very prompt. Excellent service. Very knowledgeable.

Response from Company:

Thank you for rating Jim's work earlier today! We are happy you chose The Service Professor to complete your electrical installation and we'll be sure to let Jim know about this review. Please let us know if you need Jim to come back for future electrical work, and we also have highly skilled plumbers and HVAC technicians as well, so feel free to contact us for your whole home's system services. Have a wonderful week.

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The Service Professor, Inc. - HVAC
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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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