The Service Professor, Inc. - HVAC

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Learn about our screening process

48 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4770 50th St SE
Grand Rapids, MI 49512
https://www.serviceprofessor.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Heating and Cooling
  • Furnace Repair
  • Heat Pump Repair & Installation
  • Competitive Pricing
  • Satisfaction Guarantee
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.6
849 Verified Reviews
  • 5
    655
  • 4
    103
  • 3
    29
  • 2
    21
  • 1
    11

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 781-790 of 849 results
4.0 Melissa V. Holland, MI
8/12/2014

No comment.

5.0 Rodney R. Grand Rapids, MI
7/27/2014

Service rep. Paul was on time and very polite and extremely knowledgeable. Work was done in a timely fashion,and was leakproof.

Response from Company:

Thank you for taking time to post your review Rodney. We are glad that Paul was professional and courteous while at your home. We will be sure to notify him that you reviewed his work on HomeAdvisor and please keep us in mind if ever you need Paul to come out for any future plumbing needs. We also have exceptional electricians and HVAC technicians so your whole home's systems are in good hands. Have a wonderful week.

5.0 Fredrick G. Belding, MI
7/22/2014

Great job

Response from Company:

Thank you for the review Fred. We have some wonderful plumbers and we'll make sure your technician hears about your review. Please remember that we have professional electricians and heating & cooling technicians for your home systems. Have a great week!

4.5 Wendi R. Jenison, MI
7/16/2014

We had raw sewage in our basement July 4th weekend of all times. Adam came out and kept me calm, despite the 8 hours it took to get the job done and lack of water. He was very courteous and helpful and answered all my questions and even gave suggestions to prevent the problem in the future.

Response from Company:

Thank you for posting your review! Yes, Adam is great at putting people at ease in an emergency situation, and we'll let him know about your review. We understand how stressful situations such as yours are under "normal" circumstances, and with the inclusion of an important holiday weekend, we're so glad you chose us to fix the problem and want you to know we're here 24 hours daily (non-emergency situations too!) So please call us again if you have another plumbing issue, and we also have electricians and heating & cooling technicians for you whole home systems! Have a great week.

5.0 Zhelle B. Grand Rapids, MI
7/11/2014

Plumber was very curteous, and polite, very helpful in explaining what was going on. Gave me 3 options for repair. I would use again.

4.0 Clayton L. Grandville, MI
7/9/2014

Good follow up call

Response from Company:

Thank you for posting your review! We're happy to stand by our services and make sure you, our loyal customer, are completely satisfied with the work we have done to your home systems. We will let Ben know you reviewed his work on HomeAdvisor and remember to give us a call anytime if you need additional plumbing, electrical, heating or cooling service work in the future. Have a wonderful weekend.

4.5 Ed C. Bethlehem, PA
7/8/2014

Service Electrician did an outstanding job. He literally had to run wire from my basement to the attic. He found a way to do it without putting holes in my walls to fishline the wire through.

Response from Company:

We are so glad that Jacob could do such a great job for you! We'll make sure to let him know about this review and keep us in mind for all of your electrical, plumbing, heating and cooling needs! Have a wonderful week.

5.0 Debra W. Grandville, MI
6/21/2014

Always nervous about having to call a plumber or an electrician, but the fee to come out to my home for an estimate was reasonable. and they presented a few options for services that they provide. I was very happy with The Service Professor. It will be first resource from now on.

Response from Company:

We're glad we were able to help you overcome the anxiety regarding who to trust with your home systems. Our company takes pride in the quality of service we provide every customer and we put control into your hands with our up-front pricing policy giving you peace of mind that when the job is done, the price will be exactly what we stated in the beginning. Thank you for making us your go-to company for plumbing and electrical, but do remember we also provide heating and cooling services for your business and household needs too! Have a great week.

4.0 Douglas B. Grand Rapids, MI
6/14/2014

Dave was awesome troubleshooting the wiring problem. He found the problem and had it fixed in about 90min.

Response from Company:

Thank you for taking time to give Dave this review! We want each customer to have this type of great service experience with each home and business service we provide. We'll be sure to tell Dave so he can read it for himself. Please let us know if you have any plumbing, heating, cooling or even additional electrical needs in the future! Have a wonderful week.

5.0 Roger M. Grand Rapids, MI
6/7/2014

I already sent in a review of service

Response from Company:

Thank you for being a valued customer who cares enough to provide us feedback on how we're doing as a company and what we can do to improve our services! Have a wonderful week.

Photos

The Service Professor, Inc. - HVAC
15
Random Photos of Crew
2
Water Service

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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